Categorization of Brand Identity Elements of Existing Models
What categories appear when the elements of 51 models are sorted without a template
Brand Identity Model Atlas
Introduction
Why Sort Without a Template
The page Elements of Brand Identity Planning Models collects the 429 elements of 51 brand identity models and sorts them into concepts. Each concept was then tested against three questions drawn from the Atlas definition of a brand identity model: is it a field one fills in for the target identity, does the brand owner decide it, and does it belong to the identity itself rather than to the analysis before or the implementation after. Thirty-six concepts passed; they are the brand identity concepts. The others, such as brand architecture, market analysis or brand image, stay in the inventory but play no part here.
On the Elements page the 36 concepts are placed on the grid of the Brand-Building Canvas. That is useful for checking the Canvas, but the Canvas blocks were given in advance. This page asks the opposite question: what categories appear when the 36 concepts are sorted by meaning alone, without the Canvas blocks as a template and without a target number.
Sorting
Three Independent Rounds, No Template, No Target Number
The method is card sorting, the way user researchers find out how people group things when nobody tells them how. The 36 concepts, each with its one-sentence definition and nothing else, were sorted by meaning in three independent rounds. Every round started from the same material in a shuffled order, saw no Canvas blocks, had no target number, and could leave a concept on its own if it fitted nowhere. Every round named its categories from their content and noted the concepts that were hard to place.
Round 1
10 categories, 0 concepts left single
Core and Direction
- Direction and Goals (4)
- Core Beliefs and Guiding Idea (3)
- Organisation Behind the Brand (3)
Offer and Position
- Competitive Edge and Proof (3)
- Playing Field and Scope (3)
- Offer and Customer Benefits (5)
People and Relationship
- Brand as a Person (3)
- Customer Picture and Belonging (4)
Appearance and Storytelling
- Visible Expression and Touchpoints (5)
- Narrative and Messages (3)
Round 2
11 categories, 0 concepts left single
Inner Core
- Direction and Purpose (4)
- Core Idea and Guiding Principles (3)
- Organisation Behind the Brand (4)
- Origin and Story (2)
Offer and Customer
- Field and Scope of the Offer (4)
- Customer Benefits and Promise (4)
- Proof and Differentiation (2)
- Customer Picture and Belonging (4)
Outward Appearance
- Brand Character and Conduct (3)
- Signature Expression and Messages (3)
- Designed Touchpoints (3)
Round 3
10 categories, 0 concepts left single
Core and Direction
- Strategic Direction and Goals (3)
- Core Beliefs and Reason for Being (4)
Sender Behind the Brand
- Brand Character and Manner (3)
- Organisation Behind the Brand (4)
Offer, Edge and Customers
- Customer Benefits and Promise (4)
- Competitive Edge and Proof (3)
- Offer and Market Scope (3)
- Customers and Their Self-Image (4)
Visible Expression
- Appearance and Contact Points (5)
- Narrative and Messages (3)
How much the three rounds agreed with each other
| Round 1 | Round 2 | Round 3 | |
|---|---|---|---|
| Round 1 | 100% | 97% | 97% |
| Round 2 | 97% | 100% | 97% |
| Round 3 | 97% | 97% | 100% |
Reading the table: for every pair of concepts, two sources agree when both put the pair together or both keep it apart. 100% would mean identical sorting. The numbers are high by nature, because most pairs are kept apart in every sorting.
Result: The Categories That Emerge
9 Categories From 35 Concepts, Plus the Summary Category Above Them
The three rounds were then combined. Two concepts land in the same category when at least two of the three rounds put them together, averaged over the whole category. One concept was taken out of the sorting afterwards: Brand Essence. By its own definition it condenses the whole identity, so it cannot be a member of one category; it stands above them as the summary category. Models name it differently (essence, core, brand core, brand code, core value, core identity), and the card lists every one of these elements, so the reader can see that the summary is not one author's idea but common ground. Two checks followed the sorting. First, every concept was given a level: content element or summary of the whole identity; the summary stands above the categories. Second, every member was checked once more against the definition of its category, this time using the definitions of the underlying model elements rather than the concept name. This fit check moved three concepts: corporate behaviour and the brand face from the organisation and the person to the behaviour side of expression, and heritage from narrative to the organisation. With that, story and key messages joined the expression as its communication side, and the category Narrative and Messages dissolved. Nine categories remain. The category names were chosen afterwards from the names the rounds had given; the one-line definitions follow the concepts inside. On each card, the number in the grey badge is how many of the 51 models carry the concept; the small number after it is the agreement with the other concepts of the category: 1.00 means all three rounds put them together, 0.67 means two did; fit marks a concept placed by the fit check.
The Summary Category: Brand Essence, Core and Code
By its definition the essence condenses the whole identity into one idea, value, short phrase or a few central dimensions. It stands above the categories, not inside one of them. Models call it essence, core, brand core, brand code or core value.
What the models teach[...]
- Three forms: Most models want one word or a short phrase, from Kapferer's one central value to Woods' two to four words. Aaker works with two to five core elements instead and treats the one-phrase essence as optional. Gad and the TAIKN model place a core statement in the centre, surrounded by the inputs it is drawn from.
- Several options for its content: The essence can be a central human value (Kapferer, Wilensky: Nivea, pure love and care), the ultimate benefit distilled from the rest (Unilever, Bates: BMW, driving pleasure), a competence that answers "Who am I?" (Esch: BASF, 140 years of chemistry), a symbolic experience (Dentsu) or the core idea or mission (TAIKN, Yanenko).
- Derived last, used first: Unilever, Bates, Dentsu and Woods build the essence as the last step that sums up everything else. Gad, Miltenburg, Aaker and TAIKN treat it as the source that guides everything that follows. Both can be true of the same essence: it is written last and read first.
What this suggests for a planning model: the summary field should allow either one phrase or two to five pillars, should say what kind of thing it is (a value, a benefit, a competence, an idea), and should be filled last and placed first.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| 4-D Branding | Brand Code | One short phrase in the centre, derived from product, positioning, style, mission, vision and values, then used to code every touchpoint. | Derive the summary from the other fields, then use it as the test for every touchpoint. |
| Anatomy of Brand Identity | Essence (Esencia) | A single human value that makes the brand unique and stays the same while symbols, personality and positioning change. | The summary should be the most stable part of the identity. |
| Brand Identity Planning Model | Core Identity | The two to five elements of the identity that must never change; they carry the brand's meaning across markets and time. | A summary can be a short list of pillars instead of one phrase. |
| Brand Identity Prism | Brand Essence | The one central value the brand stands for; it eases communication but never replaces the full identity. | State one central value, and keep the full identity next to it. |
| Brand Key | Essence | One or two words that sum up benefits, values, personality and discriminator; a mantra for the team, explained to outsiders by the positioning statement. | Fill the summary last; keep it internal, and let the positioning statement explain it outward. |
| Brand Steering Wheel | Brand Competence | The lasting core of the brand, answering "Who am I?", drawn from history, origin, market role and central assets. | Ask the "Who am I?" question and root the answer in what the brand can prove. |
| Brand Vision Model | Core Vision Elements | The two to five most compelling vision elements, each spelled out and used to rank brand-building programmes. | Pillars should be elaborated, not just named, so that they can steer decisions. |
| Brand Vision Model | Brand Essence | An optional one-phrase umbrella over the vision; useful when it inspires, harmful when forced. | Treat the one-phrase essence as optional; if it does not convince, rely on the pillars. |
| Brand Essence Wheel | Brand Essence | The four rings of the wheel reduced to one concise sentence. | A sentence can work as well as a word. |
| Brand Flower | Brand Core | The most important value, found where the three brand values overlap; it provides the uniqueness the single values lack. | Let the summary emerge from the overlap of a few values. |
| Brand Identity Canvas | Essence | The brand's soul in one word, with the connotations the brand deliberately seeks listed next to it. | Add the intended connotations to a one-word essence. |
| Brand Identity Formation Model | Brand Essence | The most important thing about the brand in two or three words, expressing its main mission and idea. | |
| Brand Onion | Essence | A single word or short phrase that captures the core identity, everything distilled to its simplest form. | |
| Brand Thinking Canvas | Brand Essence | The centre of the canvas and a catalyst: it guides all communication and takes time to bring to life in visuals and messages. | Plan how the summary is translated into visuals, messages and actions. |
| Dentsu Honeycomb Model | Core Value (Brand Essence) | A symbolic brand experience in the centre that gathers the six surrounding elements into the position users give the brand. | A summary can be phrased as the experience the brand stands for. |
| TAIKN Brand Identity and Management Model | Brand Core | The core idea in the centre: basis of communication, mission for the future, link between the values, and the central positioning statement. | |
| TBA Branding Model | Brand Essence | The one central idea behind all the other blocks. | |
| The Brand Strategy Canvas | Brand Essence | Two to four words that distil the whole statement, short enough to remember and clear enough to decide from. | Test the summary by asking whether a team can decide from it. |
Brand Expression: Design, Behaviour and Communication
How the brand shows itself: through its design (signs, imagery, products, places), through its behaviour and its face, and through its communication (story, key messages and the touchpoints it wants to be known for). 9 concepts.
Design
The name, logo, colours, slogan and other verbal and visual signs by which people recognise the brand at once.
- Anatomy of Brand Identity: Distinctive Features (Distintivos) ⊃
- Anatomy of Brand Identity: Outer Level (Plano Exterior) =
- Anatomy of the Brand: Verbal and Visual Brand =
- B*Canvas 2.0: Branding =
- Corporate Brand Identity Matrix: Expression ⊃
- Corporate Identity System: Visual Identity (VI) =
- Brand Gestalt Model: Properties =
- Brand Identity Canvas: Color ⊂
- Brand Identity Canvas: Typography ⊂
- Brand Identity Canvas (Alves): Symbology =
- Brand Identity Canvas (Alves): Typography ⊂
- Brand Identity Canvas (Alves): Colour ⊂
- Brand Identity Canvas (Alves): Symbols =
- Brand One / Gramco Brand Model: Design =
- Brand Orientation and Brand Hexagon: Company Name and Brand Name ⊂
- Brand Thinking Canvas: Visual Identity ⊂
- Brand Thinking Canvas: Verbal Identity ⊃
- Corporate Brand Identity and Reputation Matrix: Expression ⊃
- Corporate Identity Mix: Corporate Design ⊃
- Dentsu Honeycomb Model: Symbol =
- Ebaqdesign 9-Step Brand Strategy Framework: Brand Tagline ⊂
- MarkenWesen Model: Manifestations =
- Minimum Viable Brand: Assets =
- PRO Brand Strategy Framework: Design Your Brand Identity System =
- Sector Brand Identity Model: Visual Identity =
- Six-Station Corporate Identity Model: Creativity ⊃
- TBA Branding Model: Expression ⊃
- The Brand Canvas Model: Corporate Design =
The recurring signature elements through which the brand expresses what it stands for: imagery, design, style, tone of voice and all sensory impressions the company creates on purpose.
- Brand Identity Planning Model: Visual Imagery and Metaphors =
- Brand Steering Wheel: Brand Image =
- Corporate Brand Identity Matrix: Expression ⊃
- De Chernatony Brand Identity Model: Presentation ≈
- Brand Identity Canvas: Voice ⊂
- Brand Identity Canvas: Visual ⊂
- Brand Identity Canvas: Form, Line, Texture, Space ⊂
- Brand Identity Canvas (Alves): Photography ⊂
- Brand Identity Canvas (Alves): Tone of Voice ⊂
- Brand Thinking Canvas: Verbal Identity ⊃
- Corporate Brand Identity and Reputation Matrix: Expression ⊃
- Ebaqdesign 9-Step Brand Strategy Framework: Brand Voice ⊂
- Minimum Viable Brand Canvas: Artifacts =
- PRO Brand Strategy Framework: Find Your Brand Voice & Tone ⊂
- PRO Brand Strategy Framework: Uncover Your Human Brand Persona ⊃
- TAIKN Brand Identity and Management Model: On-Brand Communication (Coding) =
- TBA Branding Model: Expression ⊃
The design of the offer itself as a carrier of the brand's style and tangible personality.
- Anatomy of the Brand: Product and Service Design =
- Corporate Identity Mix: Corporate Design ⊃
The physical places where people meet the brand, such as shops and exhibitions, and their design as a brand experience.
- Anatomy of the Brand: Environmental Design =
- B*Canvas 2.0: PoS =
- Brand One / Gramco Brand Model: Experience ≈
- Brand Thinking Canvas: Places & Events =
Behaviour
The everyday behaviour of the organisation and its people as an expression of the identity, next to design and communication.
- Corporate Identity System: Behaviour Identity (BI) =
- Brand Thinking Canvas: People, Talent & Behavior ⊃
- Corporate Identity Mix: Corporate Behaviour =
The visible people who personify the brand, such as a founder, spokesperson or typical representative.
- Brand Thinking Canvas: People, Talent & Behavior ⊃
Communication
The few communication, distribution or service touchpoints the brand should become known for.
- Ebaqdesign 9-Step Brand Strategy Framework: Awareness Goals =
- TAIKN Brand Identity and Management Model: Brand Touchpoints =
The story the brand tells about itself and wants others to pass on: origin, plot, characters, archetypes and brand lore, used to carry the identity in a memorable form.
- Brand Gestalt Model: Pedigree ⊃
- Brand Identity Canvas: Stories =
- Brand Identity Canvas (Alves): Narrative =
- Minimum Viable Brand Canvas: Story ⊃
- PRO Brand Strategy Framework: Craft Your Brand Storytelling Framework =
- The Brand Canvas Model: Story / Differentiation ⊃
The few consumer-facing core messages, including headline or tagline, that carry the brand's identity and promise consistently across all communication.
- Brand Identity Canvas: Messaging =
- Brand One / Gramco Brand Model: Message =
- Branding for Builders: Headline ≈
- PRO Brand Strategy Framework: Define Your Brand Messaging Framework =
- The Brand Strategy Canvas: Key Messages =
What the models teach[...]
- Signs are not style: Most models keep two things apart. The fixed signs by which people recognise the brand (name, logo, colours, type, tagline: Costa, Alves, Whitlock, Gramco, Dentsu, Wolff Olins). And the manner in which the brand expresses itself (imagery, photography, tone of voice, design style: Esch's brand image, Whitlock's Voice and Visual). Signs stay constant. Style can flex: Dvornechuck fixes the voice and lets the tone shift with the situation. Canvases that put both under one heading called design lose this distinction.
- A sign has to pass a test: Aaker wants a symbol to stand for a benefit, as the Prudential rock stands for strength. Alves asks for the literal and the associated meaning of each symbol (charity: water's jerry can for hardship and hope). Wiehrdt gives the hardest test: an element counts as a brand property only when it is unique, stands out and is known in the target group, like the golden M that toddlers recognise. Sasserath and Wenhart add a second label: essential signs that cannot change (Telekom's magenta) and accidental ones that can.
- Behaviour is the strongest message: The Japanese CI system says a philosophy that never shows in behaviour exists in name only. Birkigt and Stadler hold that stakeholders judge a company by its actions before its words. De Chernatony tells managers to watch the gap between what advertising says and what staff do. Miltenburg asks who the faces of the brand are (Airbnb's hosts). Gardner's artifacts show that an act, like a hackathon or a pink moustache on a car, can express more than a logo.
- Story and messages are planned, not left to chance: Wiehrdt's pedigree (the Red Bull smuggling myth), Whitlock's brand lore, Alves' narrative with characters and archetypes and Gardner's rallying point all make the story a field to fill. Brandcom adds the reason: when products are alike, the story carries the difference. For messages, Woods allows three to five, each with proof. Biddle's headline is an internal one-liner that customers never see. Dvornechuck's tagline faces customers, lasts for years and is not a campaign slogan. Three different things that are often called the same.
- Expression comes last and needs a no-go list: Urde says the visual identity belongs to the identity but not to its heart. Houraghan puts design at step twelve, because a designer who gets the full strategy does better work. Brandcom's bottom row must follow from the rows above. TAIKN and Dvornechuck both write down what the brand does not do next to what it does. Saying what the brand is not keeps the expression sharp.
- Choose touchpoints, do not list them: Costa calls the shop or the theme park the place of the brand's identity. Miltenburg adds events the brand creates itself (Airbnb Open). TAIKN ranks touchpoints by relevance to the target group and by the current gap. Dvornechuck ranks initiatives by effort against impact and shows what the choice costs: Duolingo's mascot account took years to build. The brand should pick the few touchpoints it wants to be known for.
What this suggests for a planning model: fill expression last and derive it from the identity. Keep separate fields for fixed signs (marked essential or changeable) and for style (visual and verbal manner, with a no-go list). Add a field for behaviour and the people who are the brand's faces, a story, three to five key messages with proof, and a short ranked list of the touchpoints the brand wants to own.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| Anatomy of Brand Identity | Distinctive Features (Distintivos) | The elements that make the brand unmistakable at a glance, on a visible outer level and an inner level of values, and that must strengthen appeal and essence. | Check that every distinctive sign also strengthens the essence, not just recognition. |
| Anatomy of Brand Identity | Outer Level (Plano Exterior) | The visible side of the distinctive features, the image or colour that makes the brand recognisable from far away. | Pick one or two signs that work at a distance, like the shapes of Fender's guitars. |
| Anatomy of the Brand | Verbal and Visual Brand | The name as the first sign of identity and the system of logo, symbols, colours and type that stays the same in every medium. | Treat the name as the first sign and fix the visual system in a manual. |
| Anatomy of the Brand | Product and Service Design | The design of the offer, which defines the brand's style and tangible personality and is where customers meet the brand in person. | Treat product design as expression, not only as the offer. |
| Anatomy of the Brand | Environmental Design | The design of shops and exhibitions as the place where the identity can be experienced whole. | Name the place where people can experience the whole identity. |
| B*Canvas 2.0 | Branding | Name, logo and slogan as signs that work across all marketing instruments, which an audit may find forgettable or not distinctive. | Test the signs for memorability and distinctiveness, and be ready to revise them. |
| B*Canvas 2.0 | PoS | The point of sale as a touchpoint to audit by observation and mystery shopping. | |
| Brand Identity Planning Model | Visual Imagery and Metaphors | Anything that shows the brand visually, strongest when it works as a metaphor for a benefit, as the Prudential rock stands for strength. | Ask what each symbol stands for. |
| Brand Steering Wheel | Brand Image | All non-verbal impressions the company builds on purpose, across all senses, which together give one clear picture. | Plan impressions for all five senses, not only for the eye. |
| Corporate Brand Identity Matrix | Expression | Everything verbal and visual by which the company is recognised at a distance, including a flagship product; part of the identity but not its heart. | Keep expression outside the core; it shows the identity rather than defines it. |
| Corporate Brand Identity Matrix | Expression | Everything verbal and visual by which the company is recognised at a distance, including a flagship product; part of the identity but not its heart. | Keep expression outside the core; it shows the identity rather than defines it. |
| Corporate Identity System | Visual Identity (VI) | Giving the philosophy a form people can see and hear, with a basic part (name, mark, type, colour, rules) and an application part (signs, premises, uniforms, vehicles). | Separate basic rules from applications so that the system stays consistent in use. |
| Corporate Identity System | Behaviour Identity (BI) | The corporate philosophy only becomes real when it shows in everyday behaviour, inside through structures and rituals, outside through how the company deals with the market and the public. | Ask where the philosophy should show in behaviour, inside and outside, and treat that as part of expression. |
| De Chernatony Brand Identity Model | Presentation | Presenting the identity in styles that match how stakeholders see themselves, while watching the gap between intended meaning and what advertising and staff convey. | Check the presentation against the stakeholders' self-image and against staff behaviour. |
| Brand Gestalt Model | Properties | Brand assets such as symbols, colours, sounds or characters, which count only when they are unique, stand out and are known in the target group. | Judge each sign by three tests: unique, noticeable, known. |
| Brand Gestalt Model | Pedigree | The founding story and the myths told about the brand, which give it roots and an authentic story. | A myth can be a foundation, as the Red Bull story shows. |
| Brand Identity Canvas | Color | The colour palette fixed early as exact values, so that the brand does not end up in fifty shades of its own blue. | Fix colour values early to prevent drift. |
| Brand Identity Canvas | Typography | The typeface and fonts specified for all copy. | |
| Brand Identity Canvas | Voice | The type of words and the prose style used across all copy. | One voice across product, advertising and content. |
| Brand Identity Canvas | Visual | The design style at a high level, such as flat or material design. | |
| Brand Identity Canvas | Form, Line, Texture, Space | The design principles behind the visual elements, written so that non-designers can keep the guidelines consistent. | Write principles, not only a list of assets. |
| Brand Identity Canvas | Stories | The legends the company wants to start and the stories it will tell about itself. | Decide which stories to seed. |
| Brand Identity Canvas | Messaging | The few consumer-facing messages, including the tagline, that convey the value of the products. | |
| Brand Identity Canvas (Alves) | Symbology | The brand's symbols with their literal and their associated meanings, which managers should explore. | Write down what each symbol is meant to mean, not only what it looks like. |
| Brand Identity Canvas (Alves) | Typography | The fonts in use, with examples of text and their applications. | |
| Brand Identity Canvas (Alves) | Colour | The palettes in use, primary and secondary colours and what they express. | Say what a colour is meant to express. |
| Brand Identity Canvas (Alves) | Symbols | Logo, characters, icons, taglines and emblems as graphic carriers of the brand's values. | |
| Brand Identity Canvas (Alves) | Photography | Example images that set camera angles, light, poses, setting and dress code. | Show the imagery style with examples, not with adjectives. |
| Brand Identity Canvas (Alves) | Tone of Voice | The brand's language described in a few words, such as friendly, direct or formal. | |
| Brand Identity Canvas (Alves) | Narrative | Storytelling with plot, characters, archetypes and myths that transport people into the story. | Structure the story with characters, plot and archetype. |
| Brand One / Gramco Brand Model | Design | The look that stands for the brand: symbol, logo, sub-elements, colours and style. | |
| Brand One / Gramco Brand Model | Experience | Letting key customers feel the brand's world by trying the product and hearing the story, increasingly online and in video. | Plan an experience where product and story meet. |
| Brand One / Gramco Brand Model | Message | The brand in words, built from vision, value proposition and personality, including the slogan and perhaps a story. | Derive the message from three fields: vision, value proposition and personality. |
| Brand Orientation and Brand Hexagon | Company Name and Brand Name | Company name and brand name carry the emotional side of the brand; customers judge them by feeling, and personality links them to the centre. | Treat the name as an emotional sign, not a label. |
| Brand Thinking Canvas | Visual Identity | How the brand looks: logo, colours, type and imagery, derived from the core. | The logo itself can carry the essence, as Airbnb's symbol stands for belonging. |
| Brand Thinking Canvas | Verbal Identity | How the brand talks: name, slogan, tone of voice, messaging and content. | Describe the voice as a person people know, such as a local host. |
| Brand Thinking Canvas | Verbal Identity | How the brand talks: name, slogan, tone of voice, messaging and content. | Describe the voice as a person people know, such as a local host. |
| Brand Thinking Canvas | Places & Events | Where the brand wants to be seen and which events it creates itself. | An event can be a designed touchpoint, as Airbnb Open is. |
| Brand Thinking Canvas | People, Talent & Behavior | The people the brand hires are its faces, and the way they act is how purpose and values become visible. | Name the faces of the brand and describe how they are expected to act. |
| Brand Thinking Canvas | People, Talent & Behavior | The people the brand hires are its faces, and the way they act is how purpose and values become visible. | Name the faces of the brand and describe how they are expected to act. |
| Branding for Builders | Headline | The whole pyramid in one line, internal, never seen by customers, and the name of a later campaign. | An internal headline tests whether the identity holds together in one line. |
| Corporate Brand Identity and Reputation Matrix | Expression | The verbal and visual manifestations that make the organisation recognisable at a distance, across all forms of communication. | Expression can combine heritage symbols with modern outreach, as the Nobel Prize does. |
| Corporate Brand Identity and Reputation Matrix | Expression | The verbal and visual manifestations that make the organisation recognisable at a distance, across all forms of communication. | Expression can combine heritage symbols with modern outreach, as the Nobel Prize does. |
| Corporate Identity Mix | Corporate Design | The company's appearance as a unity of brand design, product design, graphic design and architecture, which changes over time. | Include product and architecture in design, not only graphics. |
| Corporate Identity Mix | Corporate Design | The company's appearance as a unity of brand design, product design, graphic design and architecture, which changes over time. | Include product and architecture in design, not only graphics. |
| Corporate Identity Mix | Corporate Behaviour | How the company acts in product, sales, social and financial policy, which stakeholders judge more than any message. | Count the company's actions as the most credible expression of its identity. |
| Dentsu Honeycomb Model | Symbol | The logo and colour people remember with their senses, forming with the proof of trust the first message a brand sends. | Let symbol and proof together form the first impression. |
| Ebaqdesign 9-Step Brand Strategy Framework | Brand Tagline | The message in a few memorable words for customers, lasting for years, fitting the internal positioning and not to be confused with a campaign slogan. | Distinguish the tagline (years, customers) from the slogan (one campaign) and from the positioning (internal). |
| Ebaqdesign 9-Step Brand Strategy Framework | Brand Voice | The personality in words: the voice stays constant while the tone shifts with the situation, set with sliders and with sentences on what the brand is and is not. | Separate the constant voice from the situational tone and add limits of the kind: we are this, but not that. |
| Ebaqdesign 9-Step Brand Strategy Framework | Awareness Goals | A ranked list of initiatives, sorted by effort against impact, that sets the scope of the branding project. | Rank touchpoint initiatives by effort and impact before starting. |
| MarkenWesen Model | Manifestations | The visible signals of the brand, each marked as essential (hard to change, the brand is unthinkable without it) or accidental (easy to change). | Mark which signs are untouchable and which can change. |
| Minimum Viable Brand | Assets | Name, tagline, logo and visual identity; a name built around the purpose rather than the product survives product change. | Build the name around the purpose so that it outlives the product. |
| Minimum Viable Brand Canvas | Artifacts | Tangible expressions of the story that evoke emotion, such as a pink moustache on a car or a hackathon. | Expression can be an act or an object, not only a sign. |
| Minimum Viable Brand Canvas | Story | Who the brand is, why it does what it does and its rallying point, what it fights for and against, narrowed to one story. | Name what the brand fights against. |
| PRO Brand Strategy Framework | Design Your Brand Identity System | Visual design is the last step, and it gets better when the designer receives the full strategy. | Hand design the complete identity; do not design first. |
| PRO Brand Strategy Framework | Find Your Brand Voice & Tone | How the personality speaks; familiar language makes people willing to listen. | |
| PRO Brand Strategy Framework | Uncover Your Human Brand Persona | Archetype, personality and voice combined into one character that shows at every touchpoint, sometimes given a body such as a mascot. | Describe the persona once and let look, words and tone follow from it. |
| PRO Brand Strategy Framework | Craft Your Brand Storytelling Framework | Turning the brand message into a story told at every touchpoint, because people pay more attention to stories. | |
| PRO Brand Strategy Framework | Define Your Brand Messaging Framework | Messages aimed at the problems, hopes and fears of the persona the brand wants to reach. | |
| Sector Brand Identity Model | Visual Identity | The attributes the sector brand's logo should communicate abroad. | State which attributes the visual identity is meant to communicate. |
| Six-Station Corporate Identity Model | Creativity | Visual identity, the identification system and advertising grouped as one station. | |
| TAIKN Brand Identity and Management Model | On-Brand Communication (Coding) | Coding the brand's appearance through language, images, symbols and senses, with go's and no-go's, repeating the key terms for years, as BMW does with its driving-pleasure line. | Keep a no-go list and a small set of key terms to repeat over time. |
| TAIKN Brand Identity and Management Model | Brand Touchpoints | The touchpoints on the communication and the performance side, ranked by relevance for the target groups and by the current gap. | Rank touchpoints by relevance and by current gap. |
| TBA Branding Model | Expression | What people can see and touch of the identity: expression, facts and symbols. | |
| TBA Branding Model | Expression | What people can see and touch of the identity: expression, facts and symbols. | |
| The Brand Canvas Model | Corporate Design | The visual side, derived from the fields above it, depending on the impression wanted and on whether the brand should stand out or blend in. | Decide first whether the brand should stand out or blend in, and sketch rather than write. |
| The Brand Canvas Model | Story / Differentiation | The story behind the brand, which can carry the difference when the product cannot. | When product differences are small, let the story carry the difference. |
| The Brand Strategy Canvas | Key Messages | Three to five messages, each backed by proof and tested for human language, which inform all copy from website to support email. | Limit the messages to three to five, each with proof. |
Direction and Goals
Where the brand is heading and why: vision, mission, ambitions and purpose. 4 concepts.
The long-term picture of where the brand is heading and what it wants to become in five to twenty years. It gives direction and should inspire the people inside the company.
- Brand Asset Management Model: Brand Vision ⊃
- Corporate Brand Identity Matrix: Mission & Vision ⊃
- De Chernatony Brand Identity Model: Brand Vision ⊃
- Identity-Based Brand Management: Brand Vision =
- Three-Hour Brand Sprint: 20-Year Roadmap ≈
- Brand Identity Canvas: Vision =
- Brand One / Gramco Brand Model: Brand Vision =
- Brand Orientation and Brand Hexagon: Vision & Mission ⊃
- Brand Thinking Canvas: Vision =
- Branding for Builders: Something Bigger ⊃
- Context Branding Model: Vision =
- Corporate Brand Identity and Reputation Matrix: Mission & Vision ⊃
- Ebaqdesign 9-Step Brand Strategy Framework: Brand Vision =
- Place Brand Identity Model: Vision ⊃
What the brand does and whom it serves: the needs it meets for its customers. More concrete and nearer-term than vision or purpose.
- Three-Hour Brand Sprint: What, How, Why ⊃
- Brand Thinking Canvas: Mission =
- Minimum Viable Brand: Why the Brand Exists =
- Place Brand Identity Model: Mission =
The concrete goals the brand should reach for the business in the shorter term, such as growth, share or position targets.
- Brand Asset Management Model: Brand Vision ⊃
- Brand Frame: Ambition =
- CORE Discovery Framework: Goals Prioritization ≈
- The Brand Canvas Model: Objectives =
The reason the brand exists beyond making money: what it wants to contribute to people and society. Often phrased as the brand's why.
- 4-D Branding: Spiritual Dimension =
- Corporate Brand Identity Matrix: Mission & Vision ⊃
- De Chernatony Brand Identity Model: Brand Vision ⊃
- Three-Hour Brand Sprint: What, How, Why ⊃
- Brand Identity Canvas: Mission ⊃
- Brand Identity Canvas (Alves): Brand Essence ⊃
- Brand One / Gramco Brand Model: Brand Purpose =
- Brand Orientation and Brand Hexagon: Vision & Mission ⊃
- Branding for Builders: Something Bigger ⊃
- Context Branding Model: Mission =
- Corporate Brand Identity and Reputation Matrix: Mission & Vision ⊃
- Ebaqdesign 9-Step Brand Strategy Framework: Brand Purpose =
- Minimum Viable Brand: Why It Matters =
- Minimum Viable Brand Canvas: Story ⊃
- Place Brand Identity Model: Vision ⊃
What the models teach[...]
- Four things hide under two words: The models use vision and mission for four different things. A picture of a future world (Miltenburg's top of the mountain, Gramco's state the brand cannot show yet). A reason for being beyond money (Gramco asks why the world needs the company, Gad's spiritual dimension, the why in Knapp's three circles). A statement of what the brand does and for whom (Miltenburg's way up the mountain, in eight words or less). And a dated business goal (Helder's ambition, Brandcom's niche hero or world leader, Davis's growth gap). The labels do not match the content: Davis's vision is a business target, Whitlock's mission is a purpose, Helder's mission is a promise.
- Purpose is never finished; goals are: Dvornechuck draws the line: a goal can be reached, a purpose cannot. Knapp agrees with Sinek that the what and the how change while the why stays (Nike still stands for what Phil Knight believed in 1964). Tony's Chocolonely protects its purpose with a golden share and independent guardians so that a later owner cannot change it quietly. A purpose deserves protection; a goal deserves a deadline.
- State the horizon: Davis looks three to five years ahead, Burmann and de Chernatony five to ten, Knapp and Biddle twenty, and Biddle wants a purpose that still inspires after fifty. Gramco says the vision must reach beyond the business plan. Konečnik Ruzzier and de Chernatony separate mission and vision by time: the mission looks at past and present, the vision at the future. Without a stated horizon, nobody can tell a vision from a plan.
- Direction is written for the inside, with one exception: Burmann wants the vision to make staff identify with the brand. De Chernatony wants it to inspire their work. Dvornechuck wants it bold enough to feel a little daunting, yet believable, like IKEA's line that has held for decades. Only Davis writes it for senior management, with a financial number the brand is accountable for. A planning model can carry both: an inspiring line and a number.
- Goals get skipped: Brandcom observes that the goal is often settled only in passing, although everything else depends on it. Helder drops the vision and asks for a concrete objective with a date instead. Caballer wants a ranked top three for revenue, awareness and efficiency so that people know what not to work on. Three models say this; most say nothing about goals.
What this suggests for a planning model: keep purpose (why, lasting, protected), vision (where, a picture of the future with a stated horizon) and mission or ambition (what, for whom, by when, measurable) as separate fields, each labelled with its time horizon, so that a business target is never mistaken for a purpose.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| 4-D Branding | Spiritual Dimension | What the brand gives to society beyond the product, today called purpose, ethics and sustainability. | Purpose can be stated as a contribution to society. |
| Brand Asset Management Model | Brand Vision | What senior management expects the brand to contribute to growth in three to five years, including the share of the financial gap it must close. | Add a line on what the brand must deliver for the business, with a number. |
| Brand Asset Management Model | Brand Vision | What senior management expects the brand to contribute to growth in three to five years, including the share of the financial gap it must close. | Add a line on what the brand must deliver for the business, with a number. |
| Corporate Brand Identity Matrix | Mission & Vision | The mission is what engages the company beyond money; the vision is its direction and inspiration; for brand-oriented firms the mission is the starting point. | Pair mission and vision as one field with two questions. |
| Corporate Brand Identity Matrix | Mission & Vision | The mission is what engages the company beyond money; the vision is its direction and inspiration; for brand-oriented firms the mission is the starting point. | Pair mission and vision as one field with two questions. |
| De Chernatony Brand Identity Model | Brand Vision | The core purpose (how the brand improves lives) plus the envisioned future environment, the brand's role in it and the core values. | Picture the environment ten years ahead, not only the brand. |
| De Chernatony Brand Identity Model | Brand Vision | The core purpose (how the brand improves lives) plus the envisioned future environment, the brand's role in it and the core values. | Picture the environment ten years ahead, not only the brand. |
| Identity-Based Brand Management | Brand Vision | A long-term direction for five to ten years that motivates staff, names the target segments and the main differences from rivals. | Let the vision also say which segments and which differences. |
| Three-Hour Brand Sprint | 20-Year Roadmap | A quick timeline of what the company might be doing in five, ten, fifteen and twenty years, not to be kept, but to make the team think about the brand's lifetime. | Use a throwaway roadmap to stretch the time horizon. |
| Three-Hour Brand Sprint | What, How, Why | Three circles: what (the business over five years), how (the secret sauce) and why (the reason to get up), with the why the most stable. | Fill what and how first, and accept the why as a placeholder to return to. |
| Three-Hour Brand Sprint | What, How, Why | Three circles: what (the business over five years), how (the secret sauce) and why (the reason to get up), with the why the most stable. | Fill what and how first, and accept the why as a placeholder to return to. |
| Brand Frame | Ambition | A concrete, dated objective instead of a vision. | Replace a vague vision with a dated ambition. |
| Brand Identity Canvas | Vision | What the company aspires to become; with the mission it guides every aspect of the brand. | |
| Brand Identity Canvas | Mission | Why the company exists: its purpose and values, the dent it hopes to make. | |
| Brand Identity Canvas (Alves) | Brand Essence | What the brand stands for and why it exists, kept unchanged over time, values and purpose together. | Keep purpose and values in one stable field. |
| Brand One / Gramco Brand Model | Brand Vision | A written long-term commitment to a state the brand cannot show yet, reaching beyond the business plan. | Let the vision reach beyond the medium-term plan. |
| Brand One / Gramco Brand Model | Brand Purpose | The answer to why the world needs this company, now placed above the mission. | Ask why the world needs the brand. |
| Brand Orientation and Brand Hexagon | Vision & Mission | The starting node: why the brand exists plus strategy, identity, personality and core values, showing what the company wants with its brand. | Start the identity work from the mission. |
| Brand Orientation and Brand Hexagon | Vision & Mission | The starting node: why the brand exists plus strategy, identity, personality and core values, showing what the company wants with its brand. | Start the identity work from the mission. |
| Brand Thinking Canvas | Vision | A picture of the future world the brand works towards, the top of the mountain. | Phrase the vision as a world, not as a company state. |
| Brand Thinking Canvas | Mission | How the brand will get to its vision, the way up the mountain, in eight words or less: a verb, a target group and a measurable outcome. | Write the mission in eight words: verb, target group, outcome. |
| Branding for Builders | Something Bigger | How the product could change the world if it fully delivers; a purpose that can inspire the team for fifty years. | Ask what happens if the product fully succeeds. |
| Branding for Builders | Something Bigger | How the product could change the world if it fully delivers; a purpose that can inspire the team for fifty years. | Ask what happens if the product fully succeeds. |
| CORE Discovery Framework | Goals Prioritization | The top three business priorities for revenue, awareness and efficiency, ranked by the people who will carry them out. | Rank the goals so that people know what not to do. |
| Context Branding Model | Vision | The state the brand should reach, as concrete steps towards the mission. | |
| Context Branding Model | Mission | Why the brand exists. | |
| Corporate Brand Identity and Reputation Matrix | Mission & Vision | Engagement beyond money and direction, closely linked to the promise. | |
| Corporate Brand Identity and Reputation Matrix | Mission & Vision | Engagement beyond money and direction, closely linked to the promise. | |
| Ebaqdesign 9-Step Brand Strategy Framework | Brand Vision | Where the brand is going, bold but believable, built from five-, ten- and fifteen-year views into one statement. | Test the vision: a little daunting, still believable, no buzzwords. |
| Ebaqdesign 9-Step Brand Strategy Framework | Brand Purpose | Why the brand exists beyond money, never finished, written as a contribution and an impact. | Use the formula contribution plus impact, and protect the purpose from later owners. |
| Minimum Viable Brand | Why the Brand Exists | How the brand achieves the bigger purpose named in the first pitch question. | Ask how the purpose is achieved, as a separate line from the purpose itself. |
| Minimum Viable Brand | Why It Matters | The brand's bigger purpose in the world, as the first question of the pitch. | |
| Minimum Viable Brand Canvas | Story | Who the brand is, why it does what it does and its rallying point, what it fights for and against, narrowed to one story. | Name what the brand fights against. |
| Place Brand Identity Model | Vision | A direction for a better future with three parts (future environment, purpose, values), reached by consensus of the stakeholders. | For shared brands, build the vision by consensus. |
| Place Brand Identity Model | Mission | What the destination does and stands for in past and present, kept apart from the vision, which looks at the future. | Separate mission (past and present) from vision (future). |
| Place Brand Identity Model | Vision | A direction for a better future with three parts (future environment, purpose, values), reached by consensus of the stakeholders. | For shared brands, build the vision by consensus. |
| The Brand Canvas Model | Objectives | How far the brand wants to go, niche hero or world leader, a question often settled only in passing. | Settle the scale of ambition explicitly. |
Organisation Behind the Brand
The company as the brand's sender: its culture, its attributes, its heritage and origin, and what it can do. 4 concepts.
The beliefs, assumptions and ways of behaving that the people of the organisation share, or that the brand owner wants them to share. It shapes how the brand is delivered from the inside.
- Anatomy of the Brand: Organisational Culture =
- B*Canvas 2.0: Corporate Culture ⊃
- Corporate Brand Identity Matrix: Culture ⊃
- Corporate Branding Model: Corporate Culture =
- De Chernatony Brand Identity Model: Culture =
- De Chernatony Brand Identity Model: Relationships ⊃
- Corporate Brand Identity and Reputation Matrix: Culture =
- TBA Branding Model: Internal Culture and Values ⊃
The organisation behind the brand as a source of identity: its people, programs, innovativeness or quality focus, as opposed to product features.
- Brand Identity Planning Model: Organization Attributes =
- Brand Steering Wheel: Brand Attributes ⊃
The special skills, processes and know-how of the organisation that let it deliver the brand and set it apart from rivals.
- Corporate Brand Identity Matrix: Competences =
- Identity-Based Brand Management: Brand Competences =
- Corporate Brand Identity and Reputation Matrix: Competences =
- Genetic Code of the Brand: Cause ≈
- Personal Branding Canvas: Competence =
- Personal Branding Canvas: Profession ⊃
- TAIKN Brand Identity and Management Model: Brand Strengths =
The parts of the brand's history, roots and place of origin that management chooses to stress because they give the brand meaning and credibility.
- Brand Identity Planning Model: Country of Origin ⊂
- Brand Identity Planning Model: Brand Heritage =
- Corporate Brand Identity Matrix: Culture ⊃
- Identity-Based Brand Management: Brand Origin =
- Brand Gestalt Model: Pedigree ⊃
- Brand Identity Formation Model: Culture ⊃
- Sector Brand Identity Model: Country of Origin ⊂
What the models teach[...]
- Origin is chosen, not inherited: Burmann makes the sharpest point. History is everything that ever happened. Origin is the part management decides to stress, in three facets: region, culture and institution (the industry, the company, the founders; Claus Hipp standing with his name for organic baby food). Aaker treats heritage as backstory that a brand may or may not use (Starbucks' first coffeehouse) and country of origin as an image it can borrow (Rolex is Swiss). Wiehrdt goes furthest: a myth, even the Red Bull story of smuggled cans, can be the root of a brand.
- Culture is what you are; philosophy is what you want to be: Capriotti separates the two and warns that a gap between them damages the image. At the Loja fair, staff knew the official concept but did not believe in it. De Chernatony shows cultures colliding in Pori, where individualist arts staff met collectivist business staff, and advises fixing a few core values while letting the rest adapt. Baumgarth gives the simplest measure of culture: can employees explain the brand?
- Competences are more than product quality, and they expire: Burmann calls it a shortened view to equate competence with quality. A competence is the ability to combine resources for the market. It only counts if customers pay for it. It is temporary, because it rests on knowing more than rivals, so it needs constant investment and the people who carry it (Audi's string of innovations behind its technology claim). Urde and Greyser show that a process can be a competence (the Nobel Prize's century-old evaluation routine). The Genetic Code traces the chain from each department to the market (Miele's twenty-year test for readable lettering).
- The organisation is harder to copy than the product: That is Aaker's reason for looking at the organisation at all. People, culture and programmes last longer than features, and rivals cannot copy them easily (3M's name for innovation). Esch lets attributes belong to the company as well as to the offer, so that they serve as reasons to believe. De Chernatony adds that customers watch how staff treat each other, so internal relationships are part of the sender too.
What this suggests for a planning model: three fields for the sender. A chosen origin (which parts of the history, which place, which founders). The lived culture, checked against the stated values. And a few competences, each with a note on what keeps it alive. All written as what the organisation can prove, not what it would like to be.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| Anatomy of the Brand | Organisational Culture | The company's way of being and doing things, shown in vision, mission and values, which reaches customers through trained and motivated staff. | Plan how the culture reaches customers, through training and motivation. |
| B*Canvas 2.0 | Corporate Culture | The lived culture as brand orientation, measured by whether employees understand the brand and can explain it. | Measure culture by whether staff can explain the brand. |
| Brand Identity Planning Model | Organization Attributes | The people, culture, values and programmes behind the brand, which last longer and are harder to copy than product features. | Choose organisational traits as identity because rivals cannot copy them. |
| Brand Identity Planning Model | Country of Origin | The link to a place whose image the brand can borrow. | Decide whether to claim a place. |
| Brand Identity Planning Model | Brand Heritage | The brand's past as backstory and nostalgia, which can become one element of the identity. | Decide which part of the past belongs in the identity. |
| Brand Steering Wheel | Brand Attributes | Measurable properties of the offer or of the company that make a claimed benefit credible. | Company properties can serve as reasons to believe. |
| Corporate Brand Identity Matrix | Culture | Attitudes, values and ways of working, including heritage, origin and iconic leaders, which can set the company apart. | Let heritage and leaders count as part of the culture. |
| Corporate Brand Identity Matrix | Competences | The skills and processes the company does especially well and better than rivals, tying the identity to competitive advantage. | Ask what we do better than anyone. |
| Corporate Brand Identity Matrix | Culture | Attitudes, values and ways of working, including heritage, origin and iconic leaders, which can set the company apart. | Let heritage and leaders count as part of the culture. |
| Corporate Branding Model | Corporate Culture | The unwritten beliefs, values and behaviours that members share: what the organisation is now, as opposed to the philosophy, what it wants to be. | Check the gap between the lived culture and the stated philosophy. |
| De Chernatony Brand Identity Model | Culture | Artefacts, values and assumptions that guide staff, especially in new situations; a few core values stay fixed, peripheral ones adapt. | Fix a few core values and let the peripheral ones adapt. |
| De Chernatony Brand Identity Model | Relationships | Relationships among staff and with stakeholders, defined by the values; customers watch how staff treat each other. | Include staff-to-staff relationships, because customers see them. |
| Identity-Based Brand Management | Brand Competences | The ability to combine resources for the market, more than product quality, which counts only when customers pay for it, is temporary and needs investment. | Treat competences as temporary and name the investment that keeps them. |
| Identity-Based Brand Management | Brand Origin | Selected parts of the history (regional, cultural, institutional) that management stresses to make everything else credible. | Choose the origin from the history deliberately, in three facets. |
| Brand Gestalt Model | Pedigree | The founding story and the myths told about the brand, which give it roots and an authentic story. | A myth can count as origin. |
| Brand Identity Formation Model | Culture | Country image, company history, traditions, values and national features as content features, with perceived origin as a focal point. | |
| Corporate Brand Identity and Reputation Matrix | Culture | The attitudes and ways of working that shape how responsible the organisation appears. | |
| Corporate Brand Identity and Reputation Matrix | Competences | Capabilities and resources combined into value-creating processes, such as the Nobel Prize's evaluation routine. | A process can be a competence. |
| Genetic Code of the Brand | Cause | Everything the company does, in every department, that makes the brand work in the market. | Trace the chain from internal action to market effect. |
| Personal Branding Canvas | Competence | The person's abilities, contacts and skills, stated without false modesty. | |
| Personal Branding Canvas | Profession | What the person does and how, whatever produces value. | |
| Sector Brand Identity Model | Country of Origin | Whether the exported products are linked to the characteristics of the country. | |
| TAIKN Brand Identity and Management Model | Brand Strengths | The actual strengths of the brand, which the positioning must represent. | Let the positioning rest on real strengths. |
| TBA Branding Model | Internal Culture and Values | The values and culture inside the company that steer what it does. |
Field and Scope
Where the brand plays: its products, its territory, the domain it claims authority in, and the attributes that describe its offer. 4 concepts.
The fundamental choice whether the brand presents itself as a global brand or connects with the local market.
- Brand Identity Planning Model: Local vs. Global =
The kind of products and services the brand is linked with and provides, from a narrow niche to a broad category.
- B*Canvas 2.0: Core & Complementary Products/Services ≈
- Brand Identity Planning Model: Product Scope =
- Identity-Based Brand Management: Brand Offering =
- Brand Gestalt Model: Product =
- Brand Orientation and Brand Hexagon: Product Category and Product =
- Brand Thinking Canvas: Products & Services ≈
- Personal Branding Canvas: Profession ⊃
- TAIKN Brand Identity and Management Model: Brand Offering =
- The Brand Canvas Model: Services / Offers / Products =
The concrete characteristics of the product or company that customers should associate with the brand, such as features, quality or design.
- 4-D Branding: Functional Dimension ⊃
- Brand Identity Planning Model: Product Attributes ⊃
- Brand Identity Prism: Physique =
- Brand Steering Wheel: Brand Attributes ⊃
- Brand Essence Wheel: Attributes =
- Brand Identity Formation Model: Physique =
- Brand Onion: Attributes =
- Brand Orientation and Brand Hexagon: Quality ⊂
- Branding for Builders: Product Attributes =
- De Chernatony Brand Pyramid: Attributes =
- MarkenWesen Model: Properties & Performance ⊃
- Place Brand Identity Model: Distinguishing Preferences ⊃
- Sector Brand Identity Model: Product =
- The Brand Strategy Canvas: Company/Product Features =
The field in which the brand wants to be seen as especially strong and competent, such as a category, material, skill, usage occasion or customer problem.
- Brand Identity Planning Model: Uses ⊂
- Personal Branding Canvas: Arena =
What the models teach[...]
- Scope is a decision with risk on both sides: Aaker shows that a scope that is too narrow holds a brand back (Nike as a shoe brand only). Burmann shows the opposite failure: an offer that does not fit the identity, like Jaguar's cheap estate car, which nobody seems to have chosen on purpose. Brandcom gives a quick test: a brand that promises an easier life should not have a complicated range. Aaker also names the scope choice that most models skip: global prestige or local closeness.
- One product can stand for all of them: Wiehrdt's brand icon works as a part for the whole. The Burberry trench carries quality and tradition over to five thousand other items. Kapferer puts the flagship product into the physique (Orangina's round bottle, unchanged and central to every launch abroad). Urde puts it into expression. A cheap, strong tool that three models share.
- Attributes are the base, not the point: The ladder models (de Chernatony, Biddle, the Brand Onion, Woods) put features at the bottom and read upwards to benefits and feelings. Esch's Volvo example says it plainly: nobody buys airbags, they buy safe driving, and the airbags make the claim credible. Biddle adds that features come and go and are where new ideas show up, while the levels above change far less. Kapferer calls the physique the stem of the flower: without it the brand dies, but it is not the flower. De Chernatony sets the limit: three key attributes, each laddered up to a personality trait.
- Own a use or an arena: Only Aaker and Centenaro cover this. Aaker: owning an occasion (Gatorade for athletes, Starbucks as a place to work) is a strong position, but a brand tied to one use may struggle to win any other (Q-tips). Centenaro: a person must name the arena in which to compete and become visible. Rare in the models, valuable for a planning model.
- Price is read as an attribute: Urde's hexagon notes that people take the price as a sign of quality. Bates' outer ring lists expensive and elite next to German and top quality for Mercedes. So the quality attribute is partly set by the price tier, and the two should be decided together.
What this suggests for a planning model: a scope field that names the core offer, the complementary offer and one icon product. At most three attributes, each with the benefit it supports. A field for the use, occasion or arena the brand wants to own. And an explicit global-or-local choice.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| 4-D Branding | Functional Dimension | What the product does, its physical characteristics, the easiest dimension to grasp. | |
| B*Canvas 2.0 | Core & Complementary Products/Services | The core products or services and the additional ones around them, as one of the touchpoints. | List the complementary services next to the core offer. |
| Brand Identity Planning Model | Local vs. Global | The basic choice between the prestige of a global brand and the closeness of a local one. | Decide explicitly whether the brand is global or local. |
| Brand Identity Planning Model | Product Scope | The products the brand is linked with, broad or narrow, widened over time through extensions and licensing. | Set the scope wide enough for growth. |
| Brand Identity Planning Model | Product Attributes | The features of the products and the benefits they bring, better than rivals or unique. | Write each attribute together with the benefit it brings. |
| Brand Identity Planning Model | Uses | The use or occasion the brand owns in people's minds, strong for positioning but risky when it locks the brand in. | Own an occasion, but check that it does not lock the brand in. |
| Brand Identity Prism | Physique | The tangible traits of the brand, objective or emerging, its backbone and stem, including the flagship product. | Keep the physical backbone constant across launches, like the Orangina bottle. |
| Brand Steering Wheel | Brand Attributes | Measurable properties of the offer or of the company that make a claimed benefit credible. | Attributes exist to make benefits credible. |
| Identity-Based Brand Management | Brand Offering | The basic kind of offer, built on the competences and chosen to fit the identity, like a person choosing a role in society. | Check every new offer against the identity, as the Jaguar example warns. |
| Brand Essence Wheel | Attributes | The product as people sense it, including origin, price and history. | |
| Brand Gestalt Model | Product | Which products and services carry the brand, and which iconic product charges all the others with its values. | Name one icon product. |
| Brand Identity Formation Model | Physique | The physical attributes of each item and of the range as a whole, designed for all senses and mapped to touchpoints, in B2B per member of the buying centre. | Design attributes for all senses and map them to the touchpoints. |
| Brand Onion | Attributes | The tangible, provable facts about what the brand does and offers, the layer where the work starts. | |
| Brand Orientation and Brand Hexagon | Product Category and Product | Product category and product on the rational side of the brand, linked to the centre by quality. | |
| Brand Orientation and Brand Hexagon | Quality | The product-related part of positioning, where price is read as a sign of quality. | Treat the price as a signal of quality. |
| Brand Thinking Canvas | Products & Services | The offer as a point of contact guided by the core, including how the brand sources its materials. | Let the core guide the supply chain too. |
| Branding for Builders | Product Attributes | The features customers actually buy, the base of the pyramid, where new ideas show up and which changes most. | Expect this field to change most often. |
| De Chernatony Brand Pyramid | Attributes | Up to three key attributes at the base, each laddered up to a personality trait. | Limit the core to three attributes and ladder each one up. |
| MarkenWesen Model | Properties & Performance | What the brand is and what it can do, like a person's skills. | |
| Personal Branding Canvas | Profession | What the person does and how, whatever produces value. | |
| Personal Branding Canvas | Arena | The field in which the person wants to compete and become visible. | Name the arena. |
| Place Brand Identity Model | Distinguishing Preferences | The attractions or attributes that make the destination unique. | |
| Sector Brand Identity Model | Product | The characteristics by which the sector's exports are known. | |
| TAIKN Brand Identity and Management Model | Brand Offering | Exactly which products and services the brand actually offers. | |
| The Brand Canvas Model | Services / Offers / Products | The list of what the brand offers, which must already fit the promise, including how the offer is built up and priced. | Test the offer against the promise: a simple promise needs a simple offer. |
| The Brand Strategy Canvas | Company/Product Features | What the product actually does, the raw material before benefits and story. |
Benefits and Promise
What customers get and what the brand promises: functional and emotional benefits, the price level and the value proposition. 4 concepts.
The rational, need-based advantages customers get from what the product does, as opposed to its mere features.
- 4-D Branding: Functional Dimension ⊃
- Anatomy of Brand Identity: Appeal (Atractivo) ⊃
- Anatomy of Brand Identity: Functional Benefits (Beneficios Funcionales) =
- Brand Identity Planning Model: Product Attributes ⊃
- Brand Key: Benefits ⊃
- Brand Steering Wheel: Brand Benefits ⊃
- Brand Essence Wheel: Benefits =
- Brand Onion: Benefits ⊃
- Branding for Builders: Customer Benefit =
- Branding for Builders: Product Benefits =
- Context Branding Model: Benefits ⊃
- De Chernatony Brand Pyramid: Benefits =
- Dentsu Honeycomb Model: Functional Benefit =
- MarkenWesen Model: Properties & Performance ⊃
- Minimum Viable Brand: What Can You Do =
- Place Brand Identity Model: Functional Value =
- Place Brand Identity Model: Benefits ⊃
- The Brand Strategy Canvas: Rational Benefits =
The feelings a brand gives its customers and the way it lets them express who they are or want to be.
- Anatomy of Brand Identity: Appeal (Atractivo) ⊃
- Anatomy of Brand Identity: Emotional Benefits (Beneficios Emocionales) =
- Brand Key: Benefits ⊃
- Brand Steering Wheel: Brand Benefits ⊃
- Brand Essence Wheel: Values ≈
- Brand Onion: Benefits ⊃
- Branding for Builders: Emotional Benefits =
- Context Branding Model: Benefits ⊃
- De Chernatony Brand Pyramid: Emotional Rewards =
- Dentsu Honeycomb Model: Emotional Benefit =
- Minimum Viable Brand: How It Will Feel =
- Place Brand Identity Model: Emotional Value =
- Place Brand Identity Model: Benefits ⊃
- The Brand Strategy Canvas: Emotional Benefits =
The whole bundle of benefits the brand promises its customers and other stakeholders, functional, emotional and self-expressive, as the reason to buy. It includes the brand promise: the commitment the brand makes to its customers about what they will get.
- Brand Identity Planning Model: Value Proposition =
- Corporate Brand Identity Matrix: Value Proposition =
- Corporate Brand Identity Matrix: Core: Promise and Core Values ⊃
- Brand Frame: Competence ⊃
- Brand Frame: Mission =
- Brand Gestalt Model: Promise ⊃
- Brand One / Gramco Brand Model: Brand Value Proposition =
- Brand Thinking Canvas: Brand Promises =
- Corporate Brand Identity and Reputation Matrix: Value Proposition =
- Corporate Brand Identity and Reputation Matrix: Brand Core: Promise and Core Values ⊃
- MarkenWesen Model: Brand Proposition ⊃
- Personal Branding Canvas: Promise =
- Place Brand Identity Model: Experiential Promise =
- TAIKN Brand Identity and Management Model: Benefit Promise =
- The Brand Canvas Model: Brand Promise =
The price and value tier the brand chooses, from premium to affordable, and the economic benefit customers read into it.
- Anatomy of Brand Identity: Economic Benefits (Beneficios Económicos) =
- Brand Identity Planning Model: Quality/Value =
What the models teach[...]
- One ladder, many names: Almost every model climbs the same ladder: feature, functional benefit, emotional benefit, then self-expression or values. De Chernatony, Biddle, the Brand Onion and Woods read it bottom up. Akutsu and Ishida and Aaker's value proposition name three rungs (functional, emotional, self-expressive). Wilensky names three too but swaps the top one for the economic benefit. The rule underneath is shared: a benefit only counts when an attribute backs it (Esch, Biddle, Dentsu).
- Where the fight is won is disputed: Esch argues that most brands deliver the functional benefits, so customers tell brands apart by the psychosocial ones. Aaker advises leaving functional advantages behind because rivals copy them fast. Woods calls the emotional rung the place where most startups stop and the biggest chance to differ. Against them stands the Bates wheel, which in Drömann's reading knows only the practical benefit, true to the USP tradition. Esch adds why the emotional rung is so often empty: customers answer rationally first (Persil makes the washing white, not: Persil makes me feel I did everything right). Biddle's fix is to force the answer into feeling words (Netflix: delight).
- The promise is one sentence with two ends: Urde defines the brand core as core values that lead up to a promise, a beacon for inside and outside (ABB; the Nobel Prize's promise taken from the will). Brandcom calls finding it the hardest task in brand building and places it between what customers want and what rivals can offer. Wiehrdt and Helder write it as a problem-solution pair: how the brand solves an important customer problem in a way the competition cannot. Sasserath and Wenhart give it two legs, benefit and support, and insist it covers the whole brand, not single products (BMW's joy of driving works for drivers, staff and investors alike).
- One promise per audience: Miltenburg splits Airbnb's promise into one for guests and one for hosts. Urde sees the challenge in writing specific propositions that still fit one broad core. The place model stacks promises on three levels, with an experiential promise on top (Slovenian green as something you feel, not a colour).
- Price is a benefit too: Only Wilensky and Aaker say so. Wilensky treats the economic benefit as perceived value, quality in relation to price. A high price can signal prestige (Lucky Strike in Argentina). A fair low price adds value. A price above the delivered value kills the repeat purchase. Aaker makes premium or value a basic identity choice (Walmart; Lexus against Toyota). A planning model should not leave the price tier to the marketing plan.
What this suggests for a planning model: a benefit ladder with attributes at the base, a required field for the emotional or self-expressive benefit, an explicit price tier, and one promise sentence per audience that names the customer's problem, the brand's answer and what rivals cannot match.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| 4-D Branding | Functional Dimension | What the product does, its physical characteristics, the easiest dimension to grasp. | |
| Anatomy of Brand Identity | Appeal (Atractivo) | What draws people to the brand: benefits that meet needs and desires, of three kinds, functional, emotional and economic. | Use three kinds of benefit, with price as the third. |
| Anatomy of Brand Identity | Functional Benefits (Beneficios Funcionales) | The advantage that comes from what the product does; owning a vital one becomes a strong competitive advantage. | Try to own one functional benefit that is vital for the need. |
| Anatomy of Brand Identity | Appeal (Atractivo) | What draws people to the brand: benefits that meet needs and desires, of three kinds, functional, emotional and economic. | Use three kinds of benefit, with price as the third. |
| Anatomy of Brand Identity | Emotional Benefits (Beneficios Emocionales) | The feelings, desires and pleasant experiences the brand gives; together with the rational benefits they make a brand strong. | Pair every rational benefit with an emotional one. |
| Anatomy of Brand Identity | Economic Benefits (Beneficios Económicos) | Perceived value, quality in relation to price: a high price can signal prestige, a fair low price adds value, a price above the delivered value kills repeat purchase. | Decide the price tier as part of the identity. |
| Brand Identity Planning Model | Product Attributes | The features of the products and the benefits they bring, better than rivals or unique. | |
| Brand Identity Planning Model | Value Proposition | The functional, emotional and self-expressive benefits the identity offers, with the advice to build on the emotional and self-expressive ones because rivals copy function. | Build the proposition on emotional and self-expressive benefits. |
| Brand Identity Planning Model | Quality/Value | Whether the brand is known as premium, as value for money or in between, a basic identity choice. | State the quality and price tier explicitly. |
| Brand Key | Benefits | What the brand provides to meet needs, functional (the what) or psychosocial (the how). | |
| Brand Key | Benefits | What the brand provides to meet needs, functional (the what) or psychosocial (the how). | |
| Brand Steering Wheel | Brand Benefits | The needs the brand meets, functional or psychosocial; the psychosocial ones matter more and are harder to find, because customers answer rationally first. | Ask twice: the rational answer comes first, the real one later. |
| Brand Steering Wheel | Brand Benefits | The needs the brand meets, functional or psychosocial; the psychosocial ones matter more and are harder to find, because customers answer rationally first. | Ask twice: the rational answer comes first, the real one later. |
| Corporate Brand Identity Matrix | Value Proposition | The mix of arguments aimed at customers and other stakeholders, specific yet fitting a broad core. | Write one proposition per stakeholder group, all under one core. |
| Corporate Brand Identity Matrix | Core: Promise and Core Values | Core values that lead up to a promise, which ties them together and guides inside and outside like a beacon. | Write the promise as the sum of the core values. |
| Brand Essence Wheel | Benefits | The practical benefit of the product, in the USP tradition, with the emotional side at best unclear. | |
| Brand Essence Wheel | Values | The emotional values users link to the brand, which Drömann counts as image and sees overlapping with personality. | Keep emotional benefits apart from values and from personality. |
| Brand Frame | Competence | The value the brand delivers to its audience and the way it differs from rivals, in one description of what it delivers and to whom. | |
| Brand Frame | Mission | The promise as an equation: the customer's problem plus the brand's solution equals the customer's success. | Write the promise as problem plus solution equals success. |
| Brand Gestalt Model | Promise | More than a list of benefits: how the brand solves an important customer problem in a way the competition cannot. | Let the promise name the problem and what rivals cannot do. |
| Brand One / Gramco Brand Model | Brand Value Proposition | The value only this brand can give, emotional and functional, kept apart from the brand's values. | Keep value proposition and values apart. |
| Brand Onion | Benefits | What the attributes deliver to customers, practical and emotional, the reason the attributes matter. | |
| Brand Onion | Benefits | What the attributes deliver to customers, practical and emotional, the reason the attributes matter. | |
| Brand Thinking Canvas | Brand Promises | What the brand commits to deliver to each audience, written separately for guests and hosts. | Write one promise per audience. |
| Branding for Builders | Customer Benefit | How the product helps customers, taken unchanged from the positioning model into the pyramid. | |
| Branding for Builders | Product Benefits | How the product makes customers' lives better, which the attributes below must make possible. | Check that each benefit has an attribute below it. |
| Branding for Builders | Emotional Benefits | How customers feel when the product beats expectations, answered in feeling words only. | Force the emotional benefit into feeling words. |
| Context Branding Model | Benefits | Benefits in three layers, functional, emotional and self-expressive, on the identity side and the image side alike. | Compare the intended benefit with the perceived one. |
| Context Branding Model | Benefits | Benefits in three layers, functional, emotional and self-expressive, on the identity side and the image side alike. | Compare the intended benefit with the perceived one. |
| Corporate Brand Identity and Reputation Matrix | Value Proposition | The key offerings and how they should appeal to customers and other stakeholders, backed by the competences. | |
| Corporate Brand Identity and Reputation Matrix | Brand Core: Promise and Core Values | A brand promise with the core values that support it, the hub to which all other elements connect. | |
| De Chernatony Brand Pyramid | Benefits | What the attributes do for the consumer, leading on to emotional rewards. | |
| De Chernatony Brand Pyramid | Emotional Rewards | The positive feeling the benefits create, which connects to the customer's values. | |
| Dentsu Honeycomb Model | Functional Benefit | The practical value users feel directly and expect from the specification. | |
| Dentsu Honeycomb Model | Emotional Benefit | The feeling and sensory value the brand gives, which shows in the advertising more than in the product. | An emotional benefit can be delivered through communication. |
| MarkenWesen Model | Properties & Performance | What the brand is and what it can do, like a person's skills. | |
| MarkenWesen Model | Brand Proposition | A short core message with two legs, the benefit of the whole brand and the support that explains why it can deliver, valid for every stakeholder group. | Give the promise two legs, benefit and support, and test it on every stakeholder group. |
| Minimum Viable Brand | What Can You Do | The action the user takes and the effect on their life. | Phrase the benefit as what the user can now do. |
| Minimum Viable Brand | How It Will Feel | The emotional experience for the user, as the last question of the pitch. | |
| Personal Branding Canvas | Promise | What is in it for the audience, the reason they sign up. | |
| Place Brand Identity Model | Functional Value | The functional side of the destination's promise, what people feel under their hands. | |
| Place Brand Identity Model | Benefits | The rewards people think the destination can offer, from functional or psychological attributes. | |
| Place Brand Identity Model | Emotional Value | The emotional side of the destination's promise, lived by the brand's personality. | |
| Place Brand Identity Model | Benefits | The rewards people think the destination can offer, from functional or psychological attributes. | |
| Place Brand Identity Model | Experiential Promise | The top-level promise of a destination, an experience that functional and emotional values together fulfil. | A promise can be phrased as an experience. |
| TAIKN Brand Identity and Management Model | Benefit Promise | The exact benefit promise, which thinks from the target group and beats self-descriptive positionings. | Phrase the promise from the customer's side, not as a self-description. |
| The Brand Canvas Model | Brand Promise | The core of the brand in one sentence, between what customers want and what rivals can offer, broad enough for all products and sharp enough to be unique. | Write the promise in one sentence and test it for breadth and sharpness. |
| The Brand Strategy Canvas | Rational Benefits | What the feature means for customers, the first step up the ladder of abstraction. | |
| The Brand Strategy Canvas | Emotional Benefits | The higher payoff, where most startups stop and the biggest chance to differ. | Do not stop at the rational benefit. |
Customer Picture and Belonging
The customer as the brand sees them: who it is for, the typical user, the self-image it offers and the community it creates. 4 concepts.
The customer group the brand is primarily designed for, described by demographics, attitudes, values or needs.
- Brand Key: Target =
- Three-Hour Brand Sprint: Top Three Audiences ≈
- Brand One / Gramco Brand Model: Key Customers =
- Brand Thinking Canvas: Audience ≈
- CORE Discovery Framework: Customer Profiles ⊃
- Dentsu Honeycomb Model: Ideal Customer Image ⊃
- Ebaqdesign 9-Step Brand Strategy Framework: Target Audience =
- PRO Brand Strategy Framework: Develop Your Buyer Personas ⊃
- Personal Branding Canvas: Audience ≈
- Place Brand Identity Model: Stakeholder Groups ≈
- Sector Brand Identity Model: Positioning ≈
- TAIKN Brand Identity and Management Model: Target Groups =
- The Brand Canvas Model: Customers ⊃
- The Brand Strategy Canvas: Customer/User Insight ⊃
The kind of person customers should picture as the brand's typical user: the ideal buyer the brand seems to address, which can differ from the actual target group.
- Brand Identity Planning Model: Users =
- Brand Identity Prism: Reflection =
- Brand Identity Formation Model: Reflection =
- Dentsu Honeycomb Model: Ideal Customer Image ⊃
How customers should see and feel about themselves when they use the brand: the inner mirror of the brand.
- 4-D Branding: Mental Dimension =
- Brand Identity Prism: Self-Image =
- Brand Identity Formation Model: Self-Image =
The social group customers want to belong to and feel connected with through the brand.
- 4-D Branding: Social Dimension =
- Brand Identity Canvas (Alves): Relationship ⊃
What the models teach[...]
- The target is not the reflection: Kapferer insists that the customer the brand shows is not the customer it sells to. Coca-Cola shows fifteen- to eighteen-year-olds and sells to everyone, because children see a dream and adults a way of life. Dentsu's ideal customer image is the person the brand wants to love it, and if that person shifts, everything else shifts (Georgia coffee aimed at schoolgirls would need a different can and campaign). Most canvases ask only for the target and miss the second figure.
- Two mirrors: Kapferer splits reflection (how customers want to be seen by others) from self-image (how they see themselves when using the brand: Lacoste wearers feel part of an elegant club without doing sport). Yanenko keeps both and shows that in B2B they turn into professionalism and status. Gad's mental dimension goes deepest: the brand as a role model that helps people feel capable (IKEA makes people do part of the work and gives them ideas).
- One key customer sharpens the brand: Gramco names the strategic customers the brand most wants to work with, while still serving the rest, because a product and a personality are hard to shape without a face in mind. Dvornechuck gives the persona a name and two sentences, and his Stanley story shows the lever: the flask stayed the same, the main customer changed from workmen to women, and revenue grew tenfold. Caballer adds the discipline: three profiles with three top needs each, agreed by the whole team, or effort gets wasted.
- Audiences beyond buyers: Knapp asks whose opinion matters and lists reporters, regulators and future hires. TAIKN lists seven stakeholder groups and shows that which ones count depends on the brand architecture: Siemens faces all of them, Procter & Gamble's corporate brand hardly faces shoppers. The place model goes further: stakeholders do not only receive the brand, they make it, from a Delphi panel to seven hundred representatives to the public.
- Belonging is a benefit of its own: Gad's social dimension makes the brand a badge of the group a person wants to join; seeing someone in your brand's T-shirt creates a connection. Alves asks which communities the brand has and how it keeps the dialogue going, with events and co-creation as loyalty builders (charity: water's birthday fundraisers). Only two models treat community as an identity element.
What this suggests for a planning model: two customer fields rather than one. The target (who buys, with needs and situations) and the reflected user (whom the brand shows and wants to love it). Add a line on the self-image the brand offers, a stakeholder list ranked by whose opinion matters, and a line on the community the brand creates.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| 4-D Branding | Mental Dimension | What the brand does inside a person: a role model that shapes their self-image and can rebuild self-esteem. | Ask what the brand changes inside its customer. |
| 4-D Branding | Social Dimension | The brand as a badge of the group a person wants to belong to; seeing it on others creates a connection. | Name the group the brand lets people belong to. |
| Brand Identity Planning Model | Users | The type of people the brand is linked with, by facts or lifestyle, which also hints at a value proposition and a personality. | Use the user picture to derive personality and benefits. |
| Brand Identity Prism | Reflection | The customer the brand seems to talk to, shown as a model to identify with, which is not the target group. | Keep the shown customer apart from the actual target. |
| Brand Identity Prism | Self-Image | The inner mirror: how customers see themselves when they use the brand, like members of an open but distinguished club. | State the self-image the brand offers. |
| Brand Key | Target | The target group with demographics, attitudes and values, asking who the brand is truly for. | |
| Three-Hour Brand Sprint | Top Three Audiences | The three audiences whose opinion matters most, which may include reporters, employees and regulators, ranked by vote. | Rank the audiences and look beyond buyers. |
| Brand Identity Canvas (Alves) | Relationship | The fan communities the brand embraces and the dialogue it keeps, with events and co-creation building attachment. | Plan how the community takes part. |
| Brand Identity Formation Model | Reflection | How consumers want to appear to others when using the brand; in B2B a matter of status and professionalism. | |
| Brand Identity Formation Model | Self-Image | The brand as a means of self-identification; in B2B it can carry professionalism, status or modernity. | |
| Brand One / Gramco Brand Model | Key Customers | The strategic customers the brand most wants to work with, who sharpen the product and the brand's behaviour. | Name one key customer even while serving everyone. |
| Brand Thinking Canvas | Audience | Who needs to know about the brand, in five audience circles around the essence. | |
| CORE Discovery Framework | Customer Profiles | Three to four customer profiles with their top needs, agreed by the whole team to prevent wasted effort. | Agree three profiles with three needs each. |
| Dentsu Honeycomb Model | Ideal Customer Image | The people the brand wants as users and fans, whom it addresses with the unspoken message that they are a certain kind of person; if they shift, everything shifts. | Fix the ideal customer first, because the other elements depend on it. |
| Dentsu Honeycomb Model | Ideal Customer Image | The people the brand wants as users and fans, whom it addresses with the unspoken message that they are a certain kind of person; if they shift, everything shifts. | Fix the ideal customer first, because the other elements depend on it. |
| Ebaqdesign 9-Step Brand Strategy Framework | Target Audience | The main customer as a named person with wants, obstacles, feelings and wishes, in one or two sentences. | Give the main customer a name and two sentences. |
| PRO Brand Strategy Framework | Develop Your Buyer Personas | Who the buyers are and how they split into groups, because much of the brand follows from it. | |
| Personal Branding Canvas | Audience | Customers, influencers and their communities, the receivers the person wants to reach. | |
| Place Brand Identity Model | Stakeholder Groups | The stakeholder groups of a destination, who do not only receive the brand but take part in creating it. | Let key stakeholders take part in building the identity. |
| Sector Brand Identity Model | Positioning | The target markets of the sector brand, here the export countries. | |
| TAIKN Brand Identity and Management Model | Target Groups | The target groups the brand addresses, with their expectations and a psychographic profile for the priority groups, chosen according to the brand architecture. | Let the brand architecture decide which stakeholder groups count. |
| The Brand Canvas Model | Customers | The customer groups with their needs, problems and the situations in which they meet the brand. | Record the situation in which customers meet the brand. |
| The Brand Strategy Canvas | Customer/User Insight | A precise portrait of how the customers think, what they fear and what they are trying to become. | Describe what the customer is trying to become. |
Core Beliefs and Values
What the brand believes in: its philosophy and its values. 2 concepts.
The guiding idea of the organisation set by top management, usually bundling mission, vision and core values into one statement of what is central, lasting and distinctive.
- 4-D Branding: Brand Code ⊃
- Anatomy of the Brand: Concept and Management of the Brand ⊃
- Corporate Branding Model: Corporate Philosophy =
- Corporate Identity System: Mind Identity (MI) =
- Brand Gestalt Model: Principles =
- Brand Identity Canvas (Alves): Organisation ≈
- Context Branding Model: Philosophy =
- Corporate Identity Mix: Corporate Personality ≈
- PRO Brand Strategy Framework: Uncover Your Brand Core =
- Six-Station Corporate Identity Model: Head Station ⊃
- TBA Branding Model: Mission, Vision, Purpose =
The basic beliefs and principles the brand stands for and wants to live by. They guide decisions and should show in everything the brand does.
- Anatomy of Brand Identity: Distinctive Features (Distintivos) ⊃
- Anatomy of Brand Identity: Inner Level (Plano Interior) =
- Brand Identity Prism: Culture =
- Brand Key: Values & Personality ⊃
- Corporate Brand Identity Matrix: Core: Promise and Core Values ⊃
- Corporate Branding Model: Institutional Values ⊂
- Identity-Based Brand Management: Brand Values =
- Three-Hour Brand Sprint: Top Three Values =
- Brand Flower: Brand Values =
- Brand Flower: Brand Facets ⊂
- Brand Frame: Brand Values =
- Brand Gestalt Model: Point of View ≈
- Brand Identity Canvas: Mission ⊃
- Brand Identity Canvas (Alves): Brand Essence ⊃
- Brand Identity Formation Model: Culture ⊃
- Brand Onion: Values =
- Brand Orientation and Brand Hexagon: Positioning: Core Values ⊃
- Brand Thinking Canvas: Values =
- Context Branding Model: Values =
- Corporate Brand Identity and Reputation Matrix: Brand Core: Promise and Core Values ⊃
- De Chernatony Brand Pyramid: Values =
- Ebaqdesign 9-Step Brand Strategy Framework: Brand Values =
- MarkenWesen Model: Values & Character ⊃
- Place Brand Identity Model: Values =
- TAIKN Brand Identity and Management Model: Brand Values =
- TBA Branding Model: Internal Culture and Values ⊃
- The Brand Strategy Canvas: Company Values =
What the models teach[...]
- Few, and ranked: Knapp cuts the list to three and insists on one most important value, because that is what makes decisions easier. Dietrich Identity works with exactly three values. Dvornechuck picks three to five with one line on each. Burmann and TAIKN ask for a few statements that people can remember. De Chernatony adds the second cut: a few core values that stay whatever happens, and peripheral ones that may come and go. Nobody in the atlas argues for a long list.
- Values alone do not set a brand apart: TAIKN says it bluntly. The values of most corporate brands are and must be similar, because a good culture needs similar values. Unilever agrees: the difference lies in how a brand lives its values, not in the words. Dietrich Identity's answer is the core in the overlap of three ordinary values. Knapp's answer is the ranking. Capriotti's institutional values (ethics, environment, as at The Body Shop) are one of the few cases where the values themselves differentiate.
- Make them concrete enough to act on: Dietrich's facets turn a word into behaviour (close becomes sales, advice, reliability). Dvornechuck writes the behaviour into the value (IKEA's cost-consciousness means more from less without losing quality). Woods calls values internal guide rails, not marketing copy. Miltenburg warns that values not embedded in the culture will never work. Unilever adds a rule for communication: do not state values outright, let them come through.
- A stance is more than a value: Wiehrdt's point of view asks what attitude the brand takes on topics that matter to its target group. He allows a stance that most people reject as long as the brand's own customers share it (Harley-Davidson's boundless freedom). Dvornechuck's brand attitude, what the brand loves and hates, points the same way. One or two models have it, and it does what a value list cannot: it makes the brand take sides.
- Bundles hide the parts: Eleven models keep a philosophy block that packs mission, vision and values into one statement: Capriotti's corporate philosophy (what I want to be when I grow up), the Japanese mind identity, Akutsu's philosophy, Costa's six self-critical questions, Houraghan's four things to settle, Gad's code. Useful as a whole, but the bundle hides which part is a direction and which a belief, and Sasserath and Wenhart and Unilever blur values with personality in the same way.
What this suggests for a planning model: three to five values, ranked, each with one line of behaviour and one or two facets. A separate line for the brand's stance on an issue its customers care about. And a clear split between beliefs (values) and direction (purpose, vision, mission), which the philosophy bundles mix together.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| 4-D Branding | Brand Code | One short phrase in the centre, derived from product, positioning, style, mission, vision and values, used to code every touchpoint. | |
| Anatomy of Brand Identity | Distinctive Features (Distintivos) | The elements that make the brand unmistakable at a glance, on a visible outer level and an inner level of values. | |
| Anatomy of Brand Identity | Inner Level (Plano Interior) | The values linked with the brand as its inner distinctive features, less tangible and emotional. | Values can be distinctive features, not only beliefs. |
| Anatomy of the Brand | Concept and Management of the Brand | The idea and reason for being of the brand, with its objectives and positioning, tested by six self-critical questions on vision, need, change, courage, values and social commitment. | Ask the six self-critical questions before filling the values. |
| Brand Identity Prism | Culture | The values that inspire the brand and give it aspirational power, often drawn from its country of origin. | Draw values from the origin, as Mercedes draws order from Germany. |
| Brand Key | Values & Personality | The values the brand appeals to, best shown rather than stated, which differentiate little by themselves and are given hands and feet through personality. | Show values instead of stating them, and differentiate through how they are lived. |
| Corporate Brand Identity Matrix | Core: Promise and Core Values | Core values that lead up to a promise, which ties them together and guides inside and outside like a beacon. | |
| Corporate Branding Model | Corporate Philosophy | The overall idea top management sets as central, lasting and distinctive: mission (what we do), vision (where we go) and core values (how we do it). | Keep mission, vision and values as three answers, not one text. |
| Corporate Branding Model | Institutional Values | The values the organisation adopts towards society, culture and the economy, such as ethics and care for the environment, to earn trust. | Add a value that says how the brand treats society. |
| Corporate Identity System | Mind Identity (MI) | The corporate philosophy, rebuilt to say why the company exists and what it aims for, with matching rules and usually condensed into a slogan. | |
| Identity-Based Brand Management | Brand Values | The basic beliefs of management and staff, few in number, emotional, tied to what target groups wish for and to the promised benefit. | Tie each value to the benefit the brand promises. |
| Three-Hour Brand Sprint | Top Three Values | Three values, ranked, with one single most important one, understood as decision-making principles. | Rank the values and name the single most important one. |
| Brand Flower | Brand Values | Three values around the core that describe the brand's attitude, each genuine, relevant and concrete. | Test each value: genuine, relevant, concrete. |
| Brand Flower | Brand Facets | Three facets per value that fill it with detail so that people can act on it. | Give each value facets that turn it into behaviour. |
| Brand Frame | Brand Values | The principles that shape how the brand delivers on its promise and how it behaves. | |
| Brand Gestalt Model | Principles | The higher meaning and purpose of the company, with the guiding principles and values for future decisions, which may differ from those of its brands. | Allow the company's principles to differ from a brand's. |
| Brand Gestalt Model | Point of View | The brand's attitude on topics that matter to its target group, which may be a stance most people reject but the brand's customers share. | Add a stance on an issue the customers care about. |
| Brand Identity Canvas | Mission | Why the company exists: its purpose and values. | |
| Brand Identity Canvas (Alves) | Organisation | The corporate mission, vision and values in the background, which must not contradict the brand essence and which brand managers can only influence. | Check the brand's values against the corporate ones for contradictions. |
| Brand Identity Canvas (Alves) | Brand Essence | What the brand stands for and why it exists, kept unchanged over time, values and purpose together. | |
| Brand Identity Formation Model | Culture | Country image, company history, traditions and corporate values as content features of the brand. | |
| Brand Onion | Values | The beliefs and principles the brand stands for beyond profit, its moral foundation. | |
| Brand Orientation and Brand Hexagon | Positioning: Core Values | The core values and the positioning that carries them; the communication can be repositioned while the identity stays. | Keep the values stable and let the positioning move. |
| Brand Thinking Canvas | Values | The beliefs and principles that guide identity and behaviour, which only work when embedded in the culture. | Check whether each value is lived in the culture. |
| Context Branding Model | Philosophy | Mission, values and vision as one philosophy, on which strong brands often build their identity. | |
| Context Branding Model | Values | What the brand holds dear, guiding how people act when they do branding. | |
| Corporate Brand Identity and Reputation Matrix | Brand Core: Promise and Core Values | A brand promise with the core values that support it, the hub of the matrix. | |
| Corporate Identity Mix | Corporate Personality | The corporate personality as the core of corporate identity, with the mission as the inner guideline, revealed through symbols, behaviour and communication. | |
| De Chernatony Brand Pyramid | Values | Core values that stay whatever happens and peripheral ones that can be dropped or added; the core values make the essence. | Mark core values and peripheral values. |
| Ebaqdesign 9-Step Brand Strategy Framework | Brand Values | Three to five lasting principles with one line each, derived from experiences the team dislikes and written with the behaviour built in. | Write the behaviour into each value, as IKEA does. |
| MarkenWesen Model | Values & Character | The emotional side of the brand, its values and character in one dimension. | |
| PRO Brand Strategy Framework | Uncover Your Brand Core | The four things the leaders must settle first: why the brand exists, where it is going, what it stands by and how it behaves. | Settle why, where, what and how with the leaders before anything else. |
| Place Brand Identity Model | Values | The values the influential stakeholders of a destination share, which shape their behaviour and interaction. | |
| Six-Station Corporate Identity Model | Head Station | Mission, vision and values together with leadership and the board as the head station. | |
| TAIKN Brand Identity and Management Model | Brand Values | Standards against which behaviour is measured, few in number and long-term, which cannot differentiate a corporate brand because most corporate values are similar. | Do not expect the values to differentiate; let behaviour do that. |
| TBA Branding Model | Mission, Vision, Purpose | Mission, vision and purpose together as the reason the brand exists. | |
| TBA Branding Model | Internal Culture and Values | The values and culture inside the company that steer what it does. | |
| The Brand Strategy Canvas | Company Values | Internal guide rails, not marketing copy: the nouns that say what the company believes and how it decides. | Keep values internal and use them for decisions, not for copy. |
Brand as a Person
The brand as a human actor: its personality and the way it relates to people. 2 concepts.
The human character traits, attitude and style ascribed to the brand as sender: what kind of person the brand would be. Shows in its tone and behaviour. Includes archetypes used to type the personality and the traits the brand deliberately avoids.
- Brand Identity Planning Model: Personality =
- Brand Identity Prism: Personality =
- Brand Key: Values & Personality ⊃
- Brand Steering Wheel: Brand Tonality ⊃
- Corporate Brand Identity Matrix: Personality =
- Corporate Branding Model: Personality Traits =
- De Chernatony Brand Identity Model: Personality =
- Identity-Based Brand Management: Brand Personality =
- Three-Hour Brand Sprint: Personality Sliders =
- Brand Essence Wheel: Personality =
- Brand Gestalt Model: Personality =
- Brand Identity Canvas: Characteristics =
- Brand Identity Canvas: Antonyms ⊂
- Brand Identity Canvas (Alves): Personality =
- Brand Identity Formation Model: Personality =
- Brand One / Gramco Brand Model: Personality =
- Brand Onion: Personality =
- Brand Orientation and Brand Hexagon: Personality =
- Branding for Builders: Personality =
- Context Branding Model: Personality =
- Corporate Brand Identity and Reputation Matrix: Personality =
- De Chernatony Brand Pyramid: Personality Traits =
- Dentsu Honeycomb Model: Personality =
- Ebaqdesign 9-Step Brand Strategy Framework: Brand Personality =
- MarkenWesen Model: Values & Character ⊃
- PRO Brand Strategy Framework: Align Your Brand Archetype ⊂
- PRO Brand Strategy Framework: Shape Your Brand Personality Strategy =
- PRO Brand Strategy Framework: Uncover Your Human Brand Persona ⊃
- Place Brand Identity Model: Personality =
- Sector Brand Identity Model: Personality =
- TAIKN Brand Identity and Management Model: Brand Personality =
- TBA Branding Model: Personality =
- The Brand Canvas Model: Brand Personality =
- The Brand Strategy Canvas: Brand Personality =
The kind of relationship the brand builds with its customers and the way it treats and addresses them: its mode of conduct, for example as friend, adviser or authority.
- Brand Identity Planning Model: Brand–Customer Relationships =
- Brand Identity Prism: Relationship =
- Brand Steering Wheel: Brand Tonality ⊃
- Corporate Brand Identity Matrix: Relationships =
- De Chernatony Brand Identity Model: Relationships ⊃
- Brand Identity Canvas (Alves): Relationship ⊃
- Brand Identity Formation Model: Relationships =
- Corporate Brand Identity and Reputation Matrix: Relationships =
What the models teach[...]
- Five ways to pin a personality down: Trait lists (Aaker's genuine, energetic, rugged; TAIKN with Jennifer Aaker's validated items). Archetypes (Dvornechuck picks a main and a secondary one: Liquid Death as Outlaw with a dash of Jester among Innocents). Sliders between extremes (Knapp's four lines from friend to authority, with the advice to be strongly opinionated on at least one). Test questions (Whitlock: how would you describe the brand as a friend; Biddle: what would a guest say about it after a party; Brandcom: would the brand use the formal or the informal you). And a figurehead who gives instant character (Kapferer, Houraghan's gecko). A planning model can offer more than one way in.
- Say what the brand is not, and what it thinks: Whitlock's antonyms column is a small idea with a big effect: playful can read as immature, so the unwanted trait is written next to the wanted one. Houraghan fills the archetype with the brand's opinions on its industry and the world, and Dvornechuck adds what the brand loves and hates. A trait list without a no-list and without opinions stays flat.
- State whose personality it is: Kapferer warns against confusing the brand as sender with the reflected customer. Urde adds that a product brand's personality tends to come from its users, a corporate brand's from its employees; the place model takes it from the residents. Bates' ring, as Drömann notes, records how outsiders see the brand, which makes it image rather than identity. Burmann allows that users and representatives reshape the personality after launch, by plan or by chance. The source should be stated.
- Personality is values made visible, and it sets the context: De Chernatony calls personality a metaphor for the brand's emotional values. Unilever gives values hands and feet through personification (George Clooney for Nespresso). Woods calls personality the outward expression of what the values say inside. Akutsu and Ishida add the sharpest observation: the same message reads differently under a different character, so personality is not decoration but the frame for everything the brand says.
- Relationship is a mode of conduct: Kapferer defines the relationship facet as how the brand acts and treats people (Nike provokes, IBM orders, Apple befriends). Aaker makes it a role from real life (Campbell's as the old-fashioned mother, Lyft as the cool friend). Urde asks for the nature of the relationship with each stakeholder group (ABB: partnership, trust, long term). Esch offers three overlapping ways into the emotional side: a personality, a relationship and a typical experience (a Würth rep with a magnetic torch). De Chernatony and Yanenko widen it to staff-to-staff relationships and to every member of a B2B buying centre.
What this suggests for a planning model: a personality field with three to five traits, their antonyms, an optional archetype, one or two deliberately extreme slider positions and a line on the brand's opinions. A note on where the personality comes from (users, staff or a figurehead). And a separate relationship field that names the role the brand plays and the mode of conduct it follows with each audience.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| Brand Identity Planning Model | Personality | The human traits shown through look, voice and advertising, which let customers express themselves and keep the brand from being overlooked. | Give the brand a personality so that it is not overlooked. |
| Brand Identity Planning Model | Brand–Customer Relationships | A role from a real relationship that the brand copies, such as a friend, an adviser or an old-fashioned mother. | Name the real-life role the brand plays. |
| Brand Identity Prism | Personality | The character the brand builds by the way it talks, as sender, not to be confused with the ideal buyer. | Keep the sender's personality apart from the reflected customer. |
| Brand Identity Prism | Relationship | The mode of conduct that identifies the brand: how it acts, serves and treats its customers, especially in services. | Describe the mode of conduct, not only the traits. |
| Brand Key | Values & Personality | The values the brand appeals to, given hands and feet through personality traits or a celebrity. | |
| Brand Steering Wheel | Brand Tonality | The emotional side of the brand, captured three ways: personality, relationship and typical experience. | Capture the emotional side from three angles: personality, relationship, experience. |
| Brand Steering Wheel | Brand Tonality | The emotional side of the brand, captured three ways: personality, relationship and typical experience. | Capture the emotional side from three angles: personality, relationship, experience. |
| Corporate Brand Identity Matrix | Personality | The human traits of the corporate character, which depend more on the employees than on the users. | State whether the personality comes from users or from staff. |
| Corporate Brand Identity Matrix | Relationships | How the company builds relationships with customers and other stakeholders over time, matching its culture. | Define the relationship per stakeholder group. |
| Corporate Branding Model | Personality Traits | The inborn traits and behaviour that define the organisation's character, such as young, modern or dynamic. | |
| De Chernatony Brand Identity Model | Personality | A metaphor for the brand's emotional values, shaped by the typical user, endorsers and staff contacts, which must all convey the same personality. | Check that staff and advertising convey the same personality. |
| De Chernatony Brand Identity Model | Relationships | Relationships from staff to staff, to customers and to other stakeholders, defined by the values and visible to customers. | |
| Identity-Based Brand Management | Brand Personality | The human traits that fit a brand, shown in its style of communication, shaped by its representatives and origin, and reshaped by its users after launch. | Plan which users and representatives will shape the personality. |
| Three-Hour Brand Sprint | Personality Sliders | Four sliders between extremes (friend or authority, young or classic, playful or serious, mass or elite) on which the team takes a position. | Use sliders and take a strong position on at least one. |
| Brand Essence Wheel | Personality | The human character consumers give the brand, which strengthens their bond but reflects how outsiders see it. | |
| Brand Gestalt Model | Personality | The human characteristics the brand should radiate, which build an emotional bond and keep communication consistent. | |
| Brand Identity Canvas | Characteristics | The core human traits of the brand, found by asking how one would describe it as a friend. | |
| Brand Identity Canvas | Antonyms | The traits the brand wants to avoid, written down so that a wanted trait does not come across as an unwanted one. | Write the antonyms next to the traits. |
| Brand Identity Canvas (Alves) | Personality | The brand as a person with recognisable traits and a tone of voice, kept consistent so as not to seem fickle. | |
| Brand Identity Canvas (Alves) | Relationship | The fan communities the brand embraces and the dialogue it keeps, with events and co-creation. | |
| Brand Identity Formation Model | Personality | The brand's traits as a person, carried by a celebrity, the company head, an invented character or a stable set of associations, onto which consumers project themselves. | Decide who or what carries the personality. |
| Brand Identity Formation Model | Relationships | The type of behaviour that identifies the brand, with archetypes of consumer behaviour and, in B2B, the whole buying centre. | In B2B, define the relationship for each member of the buying centre. |
| Brand One / Gramco Brand Model | Personality | A character that overlaps with the culture of the organisation and serves staff as a standard for their own conduct. | Use the personality as a standard for staff conduct. |
| Brand Onion | Personality | How the brand would behave as a person: its tone, style and character. | |
| Brand Orientation and Brand Hexagon | Personality | The human side of the brand, which gives customers a relationship no substitute product can offer. | |
| Branding for Builders | Personality | How the product should come across, tested by what a guest would say about it after a party. | Test the personality with the party question. |
| Context Branding Model | Personality | A unified pattern behind the brand's behaviour that sets the context, so that the same message reads differently under a different personality. | Treat personality as the frame that changes how every message is read. |
| Corporate Brand Identity and Reputation Matrix | Personality | The human qualities that form the corporate character, belonging to inside and outside at once. | |
| Corporate Brand Identity and Reputation Matrix | Relationships | The nature of the relationship the organisation wants with its key stakeholders, reflected in its culture. | |
| De Chernatony Brand Pyramid | Personality Traits | The values shown as recognisable traits at the top of the pyramid, a metaphor that pulls attributes, benefits and values together. | |
| Dentsu Honeycomb Model | Personality | What kind of person the brand would be, stated by the brand itself as its own character, separate from its look. | Separate character from look. |
| Ebaqdesign 9-Step Brand Strategy Framework | Brand Personality | A main and a secondary archetype chosen from what drives the audience, plus an attitude: what the brand loves and hates. | Add a main and a secondary archetype and what the brand loves and hates. |
| MarkenWesen Model | Values & Character | The emotional side of the brand, its values and character in one dimension. | |
| PRO Brand Strategy Framework | Align Your Brand Archetype | The archetype of the audience read first, then a brand personality shaped to attract it. | Read the audience's archetype before choosing the brand's. |
| PRO Brand Strategy Framework | Shape Your Brand Personality Strategy | The archetype filled in with the brand's opinions on its industry, the world and life, so that the personality becomes credible. | Give the personality opinions. |
| PRO Brand Strategy Framework | Uncover Your Human Brand Persona | Archetype, personality and voice combined into one character that shows at every touchpoint. | |
| Place Brand Identity Model | Personality | The personality of a destination, taken from the traits and way of life of the people who live the brand. | |
| Sector Brand Identity Model | Personality | The personality attributes of the sector brand, checked against those of each member's own identity. | |
| TAIKN Brand Identity and Management Model | Brand Personality | The personality fixed with validated items inside and outside the company, as the basis for the tone of communication. | Measure the personality inside and outside with the same items. |
| TBA Branding Model | Personality | The brand's way of speaking and behaving towards others, in style and tone. | |
| The Brand Canvas Model | Brand Personality | How the brand behaves, close or distant, relaxed or formal, tested by whether it would use the formal or the informal you. | Test the personality with the formal-or-informal question. |
| The Brand Strategy Canvas | Brand Personality | The outward expression of what the values say internally, characterful rather than generic. |
Competitive Edge and Proof
Why the brand beats the alternatives and what backs that up: the key differentiator and the reasons to believe. 2 concepts.
The real difference from competing brands: the strongest reason to choose this brand rather than another.
- Brand Key: Discriminator =
- Corporate Branding Model: Competitive Attributes ≈
- Brand Frame: Competence ⊃
- Brand Frame: Brand Core =
- Brand Gestalt Model: Promise ⊃
- PRO Brand Strategy Framework: Forge Your Differentiation Strategy =
- Personal Branding Canvas: Positioning =
- Place Brand Identity Model: Distinguishing Preferences ⊃
- TAIKN Brand Identity and Management Model: Differentiation =
- The Brand Canvas Model: Story / Differentiation ⊃
The evidence that the brand can deliver what it promises: skills, programs, ingredients, proof and credentials that make the claim credible.
- Brand Identity Planning Model: Credibility ≈
- Brand Key: Reasons to Believe =
- Brand Vision Model: Proof Points =
- Dentsu Honeycomb Model: Base of Authority =
- MarkenWesen Model: Brand Proposition ⊃
- Personal Branding Canvas: Credibility =
What the models teach[...]
- The difference is one thing: Unilever's discriminator is the single most compelling reason to choose the brand over all others. Helder's brand core is one superpower in a word or two (Benuta: empathetic; SIDES: make it simple). TAIKN wants a difference that is real and noticeable in content, not a slogan. Capriotti's competitive attributes (quality, variety and service against low price) show that the difference is often a plain commercial choice. Houraghan finds it from above: map the audience and the rivals, then take the openings they left.
- The difference need not sit in the product: Brandcom says the story can carry it when the products are alike, down to the reason for the price. Kudryashov and colleagues add that the discriminator need not be the same as the reasons to believe. Helder's competence and Wiehrdt's promise show the other route: the difference lies in how the brand solves the customer's problem in a way rivals cannot (automating the monkey work so that restaurateurs can be hosts).
- Proof can be visible or hidden, and it can be staged: Aaker's proof points are skills and programmes already in place. Some customers see (Nordstrom's return policy), some they do not (its hiring and pay). Unilever goes a step further: contact moments can be built so that they deliver the proof, a travel agency with a slightly messy office to prove cheapness, a search engine with a built-in delay because results that came back too fast were not trusted. Dentsu puts the proof into the first message layer, next to the symbol, so that trust is shown before any benefit is claimed. Sasserath and Wenhart make the rule general: every proposition has a benefit and a support.
- Decide what credibility means: Aaker's 1996 credibility box is read three ways in the sources: vouching for other brands, the brand's competences, or the visible commitment of the organisation to keep its promise (Zappos' service). The three are different fields. A planning model should pick one and name it, or it inherits the same vagueness.
What this suggests for a planning model: one sentence for the key difference, written so that it names what rivals cannot match, and a short list of proof points, each tagged as visible or behind the scenes and each tied to the claim it supports, with room for proof that is deliberately staged at a touchpoint.
| Model | What the Originator Calls It | What the Author Means | Inspiration |
|---|---|---|---|
| Brand Identity Planning Model | Credibility | A box read three ways: vouching for other brands, the brand's competences, or the organisation's visible commitment to keep its promise. | Decide which kind of credibility the model means. |
| Brand Key | Discriminator | The single most compelling reason to choose the brand over all others, which becomes clear once the other fields are filled and need not match the reasons to believe. | Write the difference as one reason, after the other fields are done. |
| Brand Key | Reasons to Believe | The arguments that make people believe the brand is the best choice, which can also be staged at contact moments, such as a messy office that proves cheapness. | Stage the proof at touchpoints, not only in the message. |
| Brand Vision Model | Proof Points | Skills and programmes already in place that make the promise feasible, some visible to customers and some behind the scenes. | List proof points and tag each as visible or hidden. |
| Corporate Branding Model | Competitive Attributes | The advantages that set the organisation apart as a commercial entity, such as quality, service or price. | The difference can be a plain commercial choice. |
| Brand Frame | Competence | The value the brand delivers to its audience and the way it differs from rivals. | |
| Brand Frame | Brand Core | The brand's superpower, the single most distinctive characteristic, in a word or two. | Name the superpower in a word. |
| Brand Gestalt Model | Promise | How the brand solves an important customer problem in a way the competition cannot, which makes it the unique selling point. | Let the difference lie in how the problem is solved. |
| Dentsu Honeycomb Model | Base of Authority | The evidence behind the trust, shown together with the symbol as the first thing people see. | Show the proof before the benefit. |
| MarkenWesen Model | Brand Proposition | A core message with a benefit and a support that explains why the brand can deliver. | Attach a support to every claim. |
| PRO Brand Strategy Framework | Forge Your Differentiation Strategy | The openings competitors left, each worked into a full idea for standing out. | Find the difference in the gaps rivals left. |
| Personal Branding Canvas | Positioning | How the person differs from others, checked for being clear and effective. | |
| Personal Branding Canvas | Credibility | Why others can trust the person, in facts. | |
| Place Brand Identity Model | Distinguishing Preferences | The attractions or attributes that make the destination unique. | |
| TAIKN Brand Identity and Management Model | Differentiation | How the brand differs from rivals in content, really and noticeably. | Test the difference: real and noticeable, not a slogan. |
| The Brand Canvas Model | Story / Differentiation | The story behind the brand, which can carry the difference when the product cannot, even the reason for the price. | When products are alike, let the story carry the difference. |
The number in the grey badge is how many of the 51 models carry the concept. The small number after it is the agreement with the other concepts of the category: 1.00 means every source put them together, 0.50 means half did.
What the Originators Themselves Keep Together
A Few Hard Facts From the Models
The sorting above rests on the definitions of the concepts. The models themselves offer one more, much narrower kind of evidence: how their originators group their own elements. Kapferer puts physique and personality on the sender side, Aaker groups elements under the brand as product, organisation, person and symbol, Esch separates hard facts from soft facts. Most of these groupings are containers such as core, inner ring or phase two and say nothing about meaning. But where every single model that carries two concepts puts them into the same group, that is a fact worth stating. The table lists these pairs; only pairs that at least four models carry are shown.
| Concept | Concept | Models That Carry Both | Of These, Same Group |
|---|---|---|---|
| Brand Vision | Brand Purpose | 11 | 11 of 11 |
| Functional Benefits | Emotional and Self-Expressive Benefits | 9 | 9 of 9 |
| Brand Signs | Brand Expression and Imagery | 7 | 7 of 7 |
Compared With the Canvas
Where the Emergent Categories and the Canvas Blocks Cut Differently
The table below places every category against the blocks of the Brand-Building Canvas. A concept is listed under a Canvas block when the Elements page assigns it to that block, as the same element, as a narrower or broader one, or as a neighbour without a field of its own. The rows show where the sorting and the Canvas agree and where they cut differently.
- Direction and Goals is the Canvas block Brand Vision, element for element. Customer Picture and Belonging is the Canvas block Brand Customers, element for element. Competitive Edge and Proof sits inside Brand Offering: the key differentiator is a Canvas element, the reasons to believe are its neighbour without a field of their own.
- Brand Offering splits into three categories in the sorting: Field and Scope (where the brand plays), Benefits and Promise (what customers get) and Competitive Edge and Proof (why they should choose it). The emotional benefits belong to Brand Customers in the Canvas, as part of the brand-related self.
- Core Beliefs and Values brings together the corporate philosophy, which the Canvas keeps in Brand Vision, and the values, which it keeps in Brand Character. Brand Essence stands above the categories here and has its own block 08 in the Canvas; on this point the sorting and the Canvas agree.
- Brand as a Person merges the Canvas element Brand Persona with the block Brand Relationship: the sorting reads the relationship as part of the brand's human character. Brand Face moved to the behaviour side of expression, because the only model element behind it describes people and behaviour.
- Organisation Behind the Brand is a category the Canvas has no block for. Culture, organisational attributes and heritage sit in or next to Brand Character, competences next to Brand Authority.
- Brand Expression with its three sides is broader than the Canvas block Brand Expression: it takes in Key Touchpoints, the brand face from Brand Character, corporate behaviour, and story and key messages, which the Canvas treats as neighbours of Brand Expression without fields of their own. The models support the three sides, with one caveat: tone of voice is bundled with visual style everywhere, so the line between design and communication runs between style and content, not between visual and verbal.
- Geographic Brand Scope is the only concept the Canvas does not place at all; in the sorting it joins Field and Scope.
| Emergent Category | 01 Brand Vision | 02 Brand Offering | 03 Brand Customers | 04 Brand Character | 05 Brand Relationship | 06 Key Touchpoints | 07 Brand Expression | 08 Brand Essence | Outside the Identity Core |
|---|---|---|---|---|---|---|---|---|---|
| Brand Expression: Design, Behaviour and Communication | Brand Face | Point of Sale and Environmental Design, Key Touchpoints | Brand Signs, Brand Expression and Imagery, Product and Service Design, Corporate Behaviour, Brand Story and Narrative, Key Messages | ||||||
| Direction and Goals | Brand Vision, Brand Mission, Brand Ambitions, Brand Purpose | ||||||||
| Organisation Behind the Brand | Brand Competences | Corporate Culture, Organisational Attributes, Brand Heritage and Origin | |||||||
| Field and Scope | Product Scope, Brand Attributes, Brand Authority Domain | Geographic Brand Scope | |||||||
| Benefits and Promise | Functional Benefits, Value Proposition and Brand Promise, Price Level and Economic Benefit | Emotional and Self-Expressive Benefits | |||||||
| Customer Picture and Belonging | Target Customers, Prototypical User, Brand-Related Self-Image, Brand Community | ||||||||
| Core Beliefs and Values | Corporate Philosophy | Brand Values | |||||||
| Brand as a Person | Brand Personality | Brand Relationship | |||||||
| Competitive Edge and Proof | Key Differentiator, Reasons to Believe |
Method
What Was Done, Step by Step
- Input: the 36 brand identity concepts from the Elements page with their definitions. The concepts rest on the Atlas profiles and their sources; the identity test that selected them is documented on the Elements page.
- Sorting: three blind card-sorting rounds, same input in shuffled order, no Canvas blocks, no target number; each round documented categories, definitions and borderline cases.
- Level: each concept marked as content element or summary of the whole identity; the summary category stands above the others.
- Fit check: every member checked against its category definition using the definitions of the model elements; three concepts moved, one category dissolved, all moves recorded with reasons.
- Consensus: for every pair of concepts, count how many of the three rounds put them together; merge concepts step by step into categories as long as the average agreement inside a category stays at two of three or more (hierarchical clustering with average linkage). Names chosen afterwards from the names given in the rounds.
- Originator facts: for every pair of concepts, the models with group structure that carry both were counted, and those that put both into the same group; the fact table shows pairs that every such model keeps together, with at least four models.
- Limits: a sorting by meaning is a judgement, and three rounds are a small number; borderline concepts are marked by low agreement. Counts of models favour ideas that many derivative models repeat.
Status: 15 October 2026. Part of the Brand Identity Model Atlas by Klaus Heine. The concepts and their sources are documented on the page Elements of Brand Identity Planning Models.
Part of the Brand Identity Model Atlas. The atlas underpins the Brand-Building Canvas: a practical one-page brand identity and strategy framework for building, auditing, and repositioning brands. Download the PDF or PowerPoint template, or compare all brand identity models in the overview.